The rest of the audience is anyone who might be interested in problems with strata schemes in NSW...
This website does not have any desire or intent to add own comments and therefore it is up to anybody to make up their own conclusions based on evidence and statements by others who did it in public forums, in courts, or elsewhere.
Public is voicing strong concerns about problems with Tribunals. Issues with strata complexes and dubious quality of services provided by those who should enforce laws are common and frequent - examples:
we-want-royal-commission-into-the-administration-of-civil-law-in-nsw
Member of Parliament Hon Alex Greenwich submitted Private Member's Statement on 4 June 2019, Legislative Assembly, NSW Parliament published on internet:
nsw-civil-and-administrative-tribunal-ncat-corrupt-government-officials-c839011
strata-loophole-leaves-owners-vulnerable-even-when-ncat-is-supposed-to-be-on-their-side-802021
civil-and-administrative-tribunal-act-2013-statutory-review-ncat-submission-leightracey
privacy-in-tribunal-document-submissions-is-swearing-totally-frowned-upon
To illustrate the lack of proper planning, here is an example of a huge discrepancy between levies for SP52948 property with entitlement 47.00 (three bedroom apartment) in period 1998 to 2021 and Admin/Capital Works Funds (levies are artificially kept low in spite of dire needs for major upgrades and maintenance):
To raise further concerns, SP52948 extract from minutes EC meeting on 23 September 2021 documents shortage of $1,515,541.00 in Capital Works Fund against the forecast in April 2017 that was allegedly approved without general meeting:
This email from Lot 158 shows the risk of lack of planning but Waratah Strata Management did not allow it to be shared with owners:
SP52948-Lot-158-warning-about-1.5-million-deficit-in-Capital-Works-Fund-1Oct2021.
Annual general meeting was held on 28 October 2021, and no owner received email or printed copy of rushed updates to Capital Works Fund which simply delayed all major repairs, effectively made balance looked artificially positive:
SP52948-waratahstrata.com.au-website-Documents-folder-part-1-14Oct2021. Agenda for AGM 2021 was dispatched on 7 October 2021 and BIV's updated Capital Works Fund plan was created a day earlier:
Even layman can easily find the problems with latest BIV report: SP52948-discrepancies-in-BIV-report-for-10-Capital-Works-Fund-in-2017-and-2021
Example of Admin Fund with negative balance of $116,068.14 on 30 January 2022 (2 days before next collection of levies is due on 1 February 2022):
Due to poor planning and lack of funds, at Annual General Meeting on 5 October 2000, BCS Strata Management and committee members introduced special levies in amount of $100,000.00:
At general meeting in 2019, trying to prevent owners of Lot 158 to raise questions about finance and maintenance, Waratah Strata Management and committee members "approved" $150,000.00 to be spent on defamation case against Lot 158, without giving owners information that Waratah Strata Management and committee members already engaged Solicitor who prepared 13-page document before the AGM and tried to force Lot 158 into signing preposterous Deed. In financial statements for FY 2020, in spite of extensive legal involvement, Waratah Strata Management logged only $2,940.00 for legal costs:
No owner has ever seen or received a copy of Solicitor's Standard Costs Agreement, nor was it provided to owners to vote at the general meeting
There is one small technicality about the meeting, which Solicitor, Waratah Strata Management, and committee members could not defend in NCAT case 20/33352, but simply refuted it without evidence, coercing Tribunal member into accepting illegal meeting because it was "too difficult and complex to invalidate the decisions", in spite of NCAT having full knowledge that AGM 2020 was also non-compliant and could not have been accepted as valid to ratify Minutes of AGM 2019:
...even when Ryde Council makes orders for repairs:
And in agenda for Annual General Meeting sent to owners on 7 October 2021, Waratah Strata Management and committee members confirmed ongoing problems with fire safety and known issues with replacing smoke alarms, without giving owners information that smoke alarms were common property and had to be maintained by owners corporation, not because committee members "decided to do it":
All of a sudden, as initiated by Lot 158 in talks with Ryde Council staff on 15 March 2022, strata manager and maintenance staff were forced to conduct smoke alarm replacements in Block A as per notice published on 21 March 2022:
As a reminder, in agenda for Annual General Meeting sent to owners on 7 October 2021, Waratah Strata Management and committee members confirmed ongoing problems with fire safety and known issues with replacing smoke alarms, without giving owners information that smoke alarms were common property and had to be maintained by owners corporation, not because committee members "decided to do it":
All of a sudden, as initiated by Lot 158 in talks with Ryde Council staff on 15 March 2022, strata manager and maintenance staff were forced to conduct smoke alarm replacements in Block B as per notice published on 21 March 2022:
As a reminder, in agenda for Annual General Meeting sent to owners on 7 October 2021, Waratah Strata Management and committee members confirmed ongoing problems with fire safety and known issues with replacing smoke alarms, without giving owners information that smoke alarms were common property and had to be maintained by owners corporation, not because committee members "decided to do it":
All of a sudden, as initiated by Lot 158 in talks with Ryde Council staff on 15 March 2022, strata manager and maintenance staff were forced to conduct smoke alarm replacements in Block C as per notice published on 21 March 2022:
As a reminder, in agenda for Annual General Meeting sent to owners on 7 October 2021, Waratah Strata Management and committee members confirmed ongoing problems with fire safety and known issues with replacing smoke alarms, without giving owners information that smoke alarms were common property and had to be maintained by owners corporation, not because committee members "decided to do it":
All of a sudden, as initiated by Lot 158 in talks with Ryde Council staff on 15 March 2022, strata manager and maintenance staff were forced to conduct smoke alarm replacements in Block D as per notice published on 21 March 2022:
As a reminder, in agenda for Annual General Meeting sent to owners on 7 October 2021, Waratah Strata Management and committee members confirmed ongoing problems with fire safety and known issues with replacing smoke alarms, without giving owners information that smoke alarms were common property and had to be maintained by owners corporation, not because committee members "decided to do it":
When fire safety inspection is not completed in the first visit, it is a legal requirement to do it in an additional inspection, like these examples show for 2020 where 70 out of 192 units in four buildings had to be checked again:
Second visit to units who were not inspected in January 2022 was not completed and there is a probability that fire safety submission to Ryde Council will not declare it.
More than three weeks after alleged two-week repairs in Block A were due to be completed, they were still ongoing, as per notice in Block A on 13 April 2022:
On ProductReview website, Waratah Strata Management was rated one out of five stars and challenged to refute claims made by a customer - Waratah Strata Management stayed silent:
The same afternoon, on 9 February 2022, Office of Legal Services Commissioner (OLSC) office was requested to reopen the case, or another person in SP52948 can open it due to fact OLSC failed to consider evidence - Solicitor and five committee members were requested to inform owners about all these event at meeting scheduled for 10 February 2022
At the meeting, they allegedly made these decisions in Motion 6 (which also confirms that some owners are allowed to have access to some strata files - for example, Caretaker's contract details, whilst others do not):
SM11/1348DR SM12/1537JR SM15/1226RH 00351498 Fair Trading NSW 5953035 (also involving Waratah Strata Management who did not notify owners or offer assistance to Fair Trading NSW) Fair Trading NSW 6536692 (also involving Waratah Strata Management who did not notify owners or offer assistance to Fair Trading NSW) Fair Trading NSW 7563482 (also involving Waratah Strata Management who did not notify owners or offer assistance to Fair Trading NSW) Fair Trading NSW 7938059 (also involving Waratah Strata Management who did not notify owners or offer assistance to Fair Trading NSW)
SP52948-Lot-158-request-for-free-mediation-ignored-by-BCS-Strata-Management-10Oct2012
Owners received brief notice about paper committee meeting scheduled for 12 March 2020 at 16:00 hours - the actual meeting was held five days after the scheduled time without notification to owners on 17 March 2020 at 09:30 hours (phantom meeting). In 2013, upon avice from Solicitor, another time-warped committee meeting was held, which also rejected free mediation at Fair Trading NSW and made four fraudulent insurance claims for legal costs in amount of $24,919.31 (plus GST): SP52948-BCS-Strata-Management-attempted-to-run-timewarped-EC-meeting-under-Solicitor-instructions-which-was-refuted-by-CTTT-decision-19Apr2013 (four years later owners corporation had to repay $8,800.00 as per SP52948-CHU-Insurance-requesting-repayment-for-insurance-claims-three-years-after-the-event-19Oct2016)
Meeting actually occurred on 17 March 2020 at 09:00 hours, without any advance notice of change, effectively running non-compliant meeting that did not give any owner an opportunity to attend, or comment.
At paper meeting on 17 March 2020, committee refused to attend free mediation in case 00351498 at Fair Trading NSW (precursor to NCAT SC 20/33352) without disclosure of information to owners corporation.
SP52948-Wararath-Strata-Management-refusal-to-notify-owners-about-critical-issues-including-Fair-Trading-Mediation-and-expired-contract-for-strata-management-25Mar2020. Hiding information from owners is standard feature in SP52948 for 21 years and was introduced by previous strata managers at BCS Strata Management: SP52948-Lot-158-complaint-about-BCS-Strata-Management-hiding-CTTT-orders-in-case-SCS-12-50460-from-owners-24Apr2013. CTTT, without evidence, assumed that Solicitor was legal to repreente owners corporation in case SCS 12/50460 and also sent him warning about non-compliance: SP52948-CTTT-SCS-12-50460-Non-compliance-order-for-Secretary-and-Solicitor-7May2013
The following orders were requested:
Some of Tribunal decisions:
Throughout February 2013, Solicitor was actively engaged in preventing access to strata documents, protecting own interests, exhibiting contempt of court (CTTT) in deliberate exercise with intent to interfere with the administration of justice SP52948-Solicitor-secret-involvement-in-preventing-access-to-strata-documents-without-owner-corporation-approval-extract-from-invoice-60252-dated-6Mar2013
On 24 February 2013 at 19:45 hours, Lot 158 sent email to strata manager Peter Bone with the subject line "ADVANCED NOTICE: Peter Bone will be issued with CTTT summons to produce documents on 25 February 2013": SP52948-advance-notice-to-strata-manager-Peter-Bone-about-CTTT-summonses-24Feb2013
Lot 158 submitted summonses on 25 February 2013 to CTTT, with updated version on 27 February 2013 (CTTT requsted the changes to the document): SP52948-Lot-158-summons-for-strata-manager-Peter-Bone-to-produce-documents-in-CTTT-case-SCS-12-32675-including-evidence-for-engagement-of-Solicitor-on-25Feb2013-with-updated-version-on-27Feb2013
Day after notice of issue of summonses to strata manager Peter Bone, there was an anonymous phone call to Lot 158 on 26 February 2013 (male voice) with clear instruction to stop CTTT cases or risk own life, with suggestion to disappear from complex. Threat "urging" Lot 158 to disappear from complex was reported to Police (and ignored by them) in Event E45617744 on 6 October 2011: SP52948-anonymous-letterbox-message-for-Lot-158-6Oct2011
Evidence that Solicitor knew about summonses for strata manager Peter Bone and was actively involved on 26 February 2013: SP52948-Solicitor-secret-involvement-in-preventing-issue-of-summonses-without-owner-corporation-approval-extract-from-invoice-60252-dated-6Mar2013.png
Previous death threat (as usual, done via anonymous phone call): SP52948-CTTT-12-32675-Final-response-Lot-158-against-Solicitor-legal-costs-14Mar2013
All 24 parties, including BCS Strata Management, Waratah Strata Management, Economos auditors, and committee members ignored the pleas.
Waratah Strata Management public statement about services they offer on their website in 2017
Customer's comment in Google forum about Waratah Strata Management in 2018
Customer's comment in Google forum about Waratah Strata Management in 2019
Sententia was approached four times to explain some discrepancies in their statements and they never replied.
SP52948-Waratah-Strata-Management-failed-to-include-alleged-ransomware-attack-in-agenda-for-EC-meeting-13Mar2019. Official agenda was not sent to all owners and failed to comply with SSMA 2015 for minimum advance notice to owners: SP52948-agenda-for-EC-meeting-scheduled-for-21Mar2019-sent-on-18Mar2019
Extract from committee minutes on 2 May 2019 blaming ransomware attack in February 2019 for gas heating levies lost for financial year that ended on 31 August 2018 (six months before the alleged ransomware attack). This Motion was exact copy of the Motion published two years earlier and not actioned at significant losses in owners corporation funds: Extract from committee minutes on 20 July 2017 confirming outstanding gas heating levies for previous years and admitting that they were not going to enforce their payments, with alternative idea to allow general meeting to waive the unpaid levies and 10% simple interest for each year
Microsoft actually advises against paying any ransom and here is their statement:
As part of Microsoft’s Detection and Response Team (DART) Incident Response engagements, we regularly get
asked by customers about “paying the ransom” following a ransomware attack.
Unfortunately, this situation often leaves most customers with limited options, depending on the bu
siness continuity and disaster recovery plans they have in place.
The two most common options are either to pay the ransom (with the hopes that the decryption key obtained
from the malicious actors works as advertised) or switch gears to a disaster recovery mode, restoring systems to a known good state.
The unfortunate truth about most organizations is that they are often only left with the only option of paying
the ransom, as the option to rebuild is taken off the table by lack of known good backups or because the ransomware also encrypted the known good backups. Moreover, a growing
list of municipalities around the U.S. has seen their critical infrastructure, as well as their backups, targeted by ransomware, a move by threat actors to better guarantee a payday.
We never encourage a ransomware victim to pay any form of ransom demand. Paying a ransom is often expensive,
dangerous, and only refuels the attackers’ capacity to continue their operations; bottom line, this equates to a proverbial pat on the back for the attackers. The most importa
nt thing to note is that paying cybercriminals to get a ransomware decryption key provides no guarantee that your encrypted data will be restored.
So, what options do we recommend? The fact remains that every organization should treat a cybersecurity incident as a matter of when it will happen and not whether it will happen. Having this mindset helps an organization react quickly and effectively to such incidents when they happen. Two major industry standard frameworks, the Sysadmin, Audit, Network, and Security
(SANS) and the National Institute of Standards and Technology (NIST), both have published similar concepts on responding to malware and cybersecurity incidents. The bottom line is that every organization needs to be able to plan, prepare, respond, and recover when faced with a ransomware attack.
...
Your website claims:
"We believe our clients essentially want one thing: to get things done.
Our job is to create an environment for our clients where they can do what they do best – run their business.
This may mean that we:
Return correspondence quickly
Get compliance done – on time and on budget
Meet with the client regularly
Offer the best advice we can;
Stay abreast of new rules and opportunities
If we can get our job done – the client can get theirs done."
As three previous requests have been seemingly ignored, maybe the fourth one will not because it involves legal cases.
NCAT Hearing in case 20/33352 is scheduled in February 2021. It will deal with many allegations of mismanagement, financial misuse, and much more.
It would be appreciated if you would offer assistance to NCAT with simple evidence initially:
Provide copies of UNREDACTED emails that you originally sent to Waratah Strata Management for your Audited reports for strata plan SP52948 in 2018, 2019, and 2020. The copies should be sent to ccdsydney@ncat.nsw.gov.au
Audit requirements are prescribed by the Strata Schemes Management Act and Regulation – large schemes and those with a budget exceeding $250k (budget defined under regulations).
STRATA SCHEMES MANAGEMENT ACT 2015 – SECT 95
STRATA SCHEMES MANAGEMENT REGULATION 2016 – REG 21
Very obvious discrepancies and concerns for audited accounts for the previous years were collected and given to Economos (and a reply never received).
Auditor's report for FY 2020 was signed on 3 November 2020, 12 days AFTER the general meeting! As an example, there is evidence that at least three versions of Balance Sheet exist, which raise questions of quality of keeping the financials and validity of reporting and auditing:
SP52948-Balance-Sheet-extract-31Aug2020-at-1943-hours
Admin Fund $233,330.15
Capital Works Fund $709,724.06
SP52948-Balance-Sheet-extract-dated-4Sep2020-sent-in-agenda-for-AGM-on-30Sep2020
Admin Fund $232,620.15
Capital Works Fund $699,824.06
SP52948-Balance-Sheet-extract-allegedly-approved-by-Economos-3Nov2020
Admin Fund $231,788.69
Capital Works Fund $699,824.06
16Nov2011 $154.00 Document search at BCS Strata Management 7Nov2012 $132.00 Document search at BCS Strata Management 28Feb2012 $72.00 Document search at CTTT 7Mar2013 $33.00 Document search at BCS Strata Management 11Mar2013 $172.80 Document search at BCS Strata Management 11Sep2013 $45.00 Document search at BCS Strata Management 15Oct2013 $45.00 Document search at BCS Strata Management 18Oct2013 $32.00 Document search at BCS Strata Management 16Feb2016 $164.80 Document search at BCS Strata Management 16Feb2016 $3.40 Document search at BCS Strata Management 15Jun2017 $61.05 Document search at Waratah Strata Management 13Jun2019 $212.85 Document search at Waratah Strata Management 13Jun2019 $2.75 Document search at Waratah Strata Management 26Sep2019 $234.30 Document search at Waratah Strata Management 29Mar2020 $2,200.00 O’Brien Criminal & Civil Solicitors demand for strata files sent to Waratah Strata Management 27Jul2020 Request to committee members 31Jul2021 Request to committee members 21Oct2020 Request to Solicitor 19Jul2021 Request to Solicitor 27Oct2021 Request to committee members and Waratah Strata Management
At document search on 31 May 2019, most of files were missing and Waratah Strata website had dubious accounting figures, which was confirmed by Solicitor (who allegedly acted on behalf of owners corporation) to O'Brien Civil and Criminal Solicitors on 14 November 2019. Owners corporation even question the reasons why Lot 158 wanted access to strata files
BCS Strata Management made two insurance claims for alleged "defence of Lot 3": $367.64 on 31 August 2012 $12,714.65 on 7 December 2012 Two more claims were paid by CHU insurance for "defence of Lot 3" on: $1,320.00 on 26 April 2013 $10.517.02 on 4 June 2013 ... totalling: $24,919.31.
SP52948-No-response-from-Ron-Sinclair-BCS-Strata-Management-about-insurance-for-Lot-3-and-dubious-insurance-claims-and-litigation-risks-for-one-year-and-five-months-9Nov2013. BCS Strata Management withheld that information from owners and took no action
Due to lack of action, CHU Insurance again sent request on 11 January 2017, this time to new strata manager at Waratah Strata Management for SP52948 to repay $8,800.00 for insurance claims made in 2012/2013 for CTTT case that never happened. Waratah Strata Management withheld that information from owners and took no action until 23 March 2017, when they repayed the CHU Insurance claim but failed to give owners the full details of the CTTT case and risks
The insurance claims in 2012 and 2013 started just several weeks after SP52948-secret-insurance-policy-change-for-legal-defence-without-owners-corporation-knowledge-1Aug2012. BCS Strata Management made these secret efforst in compliance with Solicitor-suggesting-to-BCS-Strata-Management-to-use-insurance-claims-for-his-legal-costs-2Jul2012
This was a repeated effort to claim legal costs incurred by Solicitor, which were, due to Lot 158 hard work to act in accordance with laws, prevented SP52948 claim in amount of $13,497.00 rejected by SUU on 9Feb2021
Motion from AGM 2019, trying to prevent owners of Lot 158 to raise questions about finance and maintenance, allegedly allowing $150,000.00 to be spent on defamation case, without giving owners information that Waratah Strata Management and committee members already engaged Solicitor who prepared 13-page document before the AGM and tried to force Lot 158 into signing preposterous Deed. In financial statements for FY 2020, in spite of extensive legal involvement, Waratah Strata Management logged only $2,940.00 for legal costs
Audit requirements are prescribed by the Strata Schemes Management Act and Regulation – large schemes and those with a budget exceeding $250k (budget defined under regulations). STRATA SCHEMES MANAGEMENT ACT 2015 – SECT 95 STRATA SCHEMES MANAGEMENT REGULATION 2016 – REG 21: Very obvious discrepancies and concerns for audited accounts for the previous years were collected and given to Economos (and a reply never received). Auditor's report for FY 2020 was signed on 3 November 2020, 12 days AFTER the general meeting
SP52948-EC-member-Lot-88-refused-to-provide-auditor-details-for-FY-2017-and-2018-on-13May2019
SP52948-no-audit-report-for-FY-2017-at-waratahstrata.com.au-website-8Mar2020 (two and a half years after the general meeting - no owner ever saw the auditor's report for FY 2017). The website claimed document was generated on 31 August 2017, whilst the alleged audit was datestamped 20 October 2017 and did not contain any details of the audited figures (balance sheet, income and expense statements, bank balance):
SP52948-Waratah-Strata-Management-ignored-questions-about-auditor-reports-and-other-issues-19Mar2020
Suddenly, in mid-May 2020, auditor report for FY 2017 showed up SP52948-waratahstrata.com.au-website-Documents-folder-page-5-12May2020:
SP52948-Audit-Report-FY-2017-appeared-after-two-and-half-years
Without sending notice of the meeting to any owner, committee had paper meeting on 30 June 2017, allegedly making a decision to enter into elevator maintenance contract with Liftronics without tender or any competitive quotes. Minutes of committee meeting on 20 July 2017 confirmed that the paper meeting on 30 June 2017 was non-compliant with strata regulations. Committee members and Waratah Strata Management were fully aware that seven-year contract with Thyssen Krupp was being terminated on 30 June 2017, as per Motion 6 in minutes of committee meeting three months earlier on 16 March 2017.
Waratah Strata Management hide information about unfinancial committee members: SP52948-levy-arrears-for-committee-members-at-meeting-that-decided-to-grant-elevator-contract-to-Liftronics-without-general-meeting-or-details-of-contract-20Jul2017. Only once Waratah Strata Management informed owners about committee members not being allowed to vote: SP52948-committee-member-Marianna-Paltikian-unfinancial-to-vote-7May2020
SP52948-secret-cash-advance-from-Pica-Group-paid-seven-months-later-cheque-date-25Mar2015. BCS Strata Management took extreme step to prevent Lot 158 Motion about it at AGM 2016: SP52948-BCS-Strata-Management-failed-to-include-Motion-for-secret-cash-advance-from-Pica-Group-AGM-2016. Extract from accounting data: SP52948-PICA-Creditor-Code-90906-undisclosed-cash-advance-repayment-25Mar2015
SP52948-Issues-to-be-dealt-with-at-next-EC-Meeting-ignored-by-BCS-Strata-Management-Jul2015
Sinking Fund plan in 1998 was never provided to owners by previous strata managers
BCS Strata Management (who joined this complex in 1999) continued with the same practice - they kept 10-Year Sinking fund undisclosed to owners for six years and in 2011 BCS Strata Management admitted not even having a copy of the document
Another 10-Year Capital Works Fund assessement was suddenly commissioned in October 2021 but not presented to owners corporation to approve or vote at general meeting on 28 October 2021. Most of major repairs are delayed for 10 years, one drastic example are roofs and the other are fire safety repairs and compliance orders which are still due to be completed. BIV Reports Pty Ltd completely reversed almost all of their own plans made in March 2017
Even layman can easily find the problems with latest BIV report: SP52948-discrepancies-in-BIV-report-for-10-Capital-Works-Fund-in-2017-and-2021
Lack of proper collection of levies and their collection started creating balance sheet issues:
It said:
Dangerous problems like inadequate fire safety, structural defects and dodgy waterproofing have appeared in two in five strata buildings across NSW, alarming research has revealed.
The cost of repairing these serious defects averaged nearly $332,000 per affected building, according to the Strata Community Association of NSW, the peak body for the strata industry.
The most common defect was waterproofing issues, which was an issue in nearly two thirds of the buildings flagged as having problems.
Other common defects included problems with the fire safety systems (38 per cent), structure (27 per cent), key services (17 per cent) and non-compliant cladding (16 per cent).
These issues were rarely fixed quickly and most owners corporations took a year or longer to get the problems resolved, the survey of 1400 strata managers showed.
Few buildings reported being able to recover any of the costs of rectifying the defects.
Strata Community Association NSW president Chris Duggan said defect rectification was causing unnecessary strain and cost to owners in strata buildings.
He urged residents to check that their strata manager was part of a professional standards scheme to ensure a strong duty of care.
Some examples:
Some of the Motions owners were disallowed by Solicitor to consider and vote on:
Extract from Solicitor's secret email to Waratah Strata Management on 23 August 2017, showing full awareness of allegations of unpaid levies by several committe members
SP52948-Lot-181-failed-to-produce-evidence-for-gas-heating-levy-payments-8Jun2015
SP52948-committee-member-Thomas-Karolewski-asking-Waratah-Strata-Management-to-respond-to-Lot-158-in-relation-to-recovery-of-overdue-unpaid-gas-heating-levies-2May2019. Response to Lot 158 or any evidence to prove that their statements were inconclusive or wrong has never been provided
Screenshot of insurance policy on Waratah Strata Management website on 27 February 2022 shows that information about excess for water-related damanges in insurance policy is still hidden from owners:
Additionally, owners have no information about official rules for: who has access to footage, where the footage is kept, how it is kept (is it securely held?) and the process for obtaining access to the footage and then to ensure this is encapsulated in a by-law in addition to authorising any necessary services agreements required to install, maintain and operate the CCTV system. As an extreme example, maintenance staff uploaded video titled "IMG_0267 - Following staff March 2017.mov" into public cloud on internet on 11 August 2019 (and made it available ever since), without owners corporation approval, or approval of owners in question (the event happened in 2017 and maintenance staff failed to produce it to Police and Lot 158 when requested in 2017). The video confirmed that staff member was not on duty on that day in 2017 as they were not wearing uniform:
After 23 years of smoke alarms being maintained as common property, Waratah Strata Management attempted to force owners to pay for them privately in March 2020 but reverted that decision in late April 2021:
SP52948-letter-from-Waratah-Strata-Management-advising-owners-of-their-own-responsibility-replacing-smoke-alarms-and-not-disclosing-that-owners-corporation-paid-for-the-from-common-funds-for-20-years-7Mar2020, in spite of providing different statement for another strata plan
SP18667-Waratah-Strata-Management-fully-aware-hardwired-smoke-alarms-managed-by-strata
SP52948-orders-for-audit-of-fire-and-life-safety-systems-pending-by-Core-Engineering-since-part-1-7Oct2021, SP52948-orders-for-audit-of-fire-and-life-safety-systems-pending-by-Core-Engineering-since-part-2-7Oct2021, SP52948-orders-for-audit-of-fire-and-life-safety-systems-pending-by-Core-Engineering-since-part-3-7Oct2021, SP52948-orders-for-audit-of-fire-and-life-safety-systems-pending-by-Core-Engineering-since-part-4-7Oct2021, SP52948-orders-for-audit-of-fire-and-life-safety-systems-pending-by-Core-Engineering-since-part-5-7Oct2021, SP52948-orders-for-audit-of-fire-and-life-safety-systems-pending-by-Core-Engineering-since-part-6-7Oct2021
SP52948-delays-with-orders-to-rectify-ongoing-fire-and-safety-problems-Nov2021
SP52948-without-office-bearers-between-26Oct2017-and-15Feb2018
SP52948-without-office-bearers-between-18Oct2018-and-21Mar2019
SP52948-without-office-bearers-between-21Oct2019-and-13Feb2020. All nine committee members and the strata manager forgot about their office bearers duties and sent the following agenda for committee meeting on 1 May 2020: SP52948-agenda-for-EC-meeting-with-Motion-to-elect-office-bearers-1May2020. Extract from committee meeting on 7 May 2020, removing the Motion for office bearers: SP52948-without-office-bearers-between-21Oct2019-and-7May2020-and-still-unreported-to-owners-as-of-May2020
SP52948-without-office-bearers-between-22Oct2020-and-11Nov2020
SP52948-without-office-bearers-between-22Oct2021-and-1Dec2021
SP52948-repetitive-problems-with-wall-repairs-near-entrance-to-complex-photo-1-1Nov2021
SP52948-unattended-large-hole-in-wall-on-level-6-in-Block-C-2018-2019-and-continuing-in-2021 SP52948-unfinished-wall-repairs-Block-C-level-6-photo-1-19Dec2021, SP52948-unfinished-wall-repairs-Block-C-level-6-photo-5-19Dec2021
Similar is exibited near fire door exit on ground floor on Block C: SP52948-unfinished-wall-repairs-Block-C-ground-floor-near-fire-door-photo-1-19Dec2021
Lot 158 came across this problem by accident on 22 June 2021: SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-1-22Jun2021, SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-3-22Jun2021, SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-5-22Jun2021, SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-9-22Jun2021
Lot 158, again accidentally, found some repairs happened in late July 2020: SP52948-water-leak-initial-repairs-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-4-21Jul2021, SP52948-water-leak-initial-repairs-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-4-21Jul2021
Light was still not operational as of 14 February 2022 and entrance to the building was visibly neglected and very slippery during rainy days, creating OH&S risks
This is how it looks like on the ceiling on foyer of Block D, unrepaired for several years:
One owner alone took it onto themselves to try to help owners and tenants in Ryde area:
Owner's personal response to LDA proposal to City of Ryde Council in May 2021
There is no evidence if they acted in any way to protect interests and investments of 218 owners in the complex.
20220223-COUNCIL-RESOLUTION-Future-Use-of-Land-Adjoining-SP52948-1-15-Fontenoy-Road. Waratah Strata Management and committee members failed to inform owners about this positive news for the environment
In 2001, owners strongly reacted when unlicensed security guards were temporarily employed. Since that time, due to high costs for security, owners expect the same rules to apply, but Waratah Strata Management refuses to inform them:
Requests to obtain details of staff working in the complex has been rejected by Waratah Strata Management multiple times.
Notice boards do not have details of maintenance staff either.
Three very competitive quotes for building management contract:
Curtis Strata Cleaning
Forte Asset Services
Clean and Secure Building Management
All three of them offered two options for security services with licensed staff:
Patrols two times a night in around 30 minute duration each time,
Full 10-hour a night onsite security.
The reason for option with patrols:
All fire doors in the basement in the complex now have alarms,
New CCTV system.
Very competitive quote from Jim's Mowing franchise for gardening.
Three very competitive quotes for the strata management contract:
Strata Excellence
Strata Title Management
Netstrata
Waratah Strata Management did not notify respond to second inqury on 30 November 2020
Strata funds paid more than $12,500.00 for repairs and insurance company declined to cover the costs of repair due to previous incidents and risks:
Admin fund expenses for Lot 190 repairs - part 1
Tennis court bookings still do not have option to schedule games from 07:00 hours in September 2021
On 10 January 2022, email was sent to Waratah Strata Management about ongoing breaches of common sence and mask-wearking regulation, and response was never receiveds
Around 3 January 2022, notice was published about confirmed Covid-19 case in Block A.
...
Several actions followed:
Flamesafe was asked, for their sake, to confirm if active Covid-19 cases still exist elsewhere in our complex, not only Block A.
...
On a separate note, we would like to voice concern about poor adoption of sensible rules to fight Covid-19:
a) Quite often, we witness owners and visitors inside Block A (foyers and elevators) without masks. That is easily confirmed by CCTV recordings.
b) We personally witnessed several owners who not only had no masks inside elevators but also severely coughed.
c) In Block A alone, smoking is still a serious issue on the ground floor:
* One was visitor to ex-committee member (Lot 151), who was staying with Ms. Maureen MacDonald during festive season. His smoking in the courtyard was so bad that we had to close windows in bedrooms many times. No comments are necessary.
* One is a tenant in Lot 146. Smoke goes directly above their unit.
It appears rule of the jungle best describes how people in the complex behave.
Notice in Block A on 13 April 2022:
Lot 158 continued to witness various tenants and owners not wearing masks in elevators and foyers of the buildings.
On 23 January 2022, at 11:50 hours, wife of long-term commitete member Lot 181 Mr. Stan Pogorelsky was witnessed not wearing mask in elevator by three persons. In addition, maintenance staff saw her in the basement of Block A and CCTV recording can confirm it. This is a repeat offence of not warning mask in the elevator by the same person
On 3 February 202, at 08:34 hours three witnesses saw maintenance worker leaving elevator on ground floor of Block A not having protective mask covering their face. CCTV recording can confirm it.
SP52948-Waratah-Strata-Management-ignored-complaint-about-mowing-noise-and-house-rules-10Dec2020
Even fire safety was ignored and smoking allowed in restricted areas
SP52948-Waratah-Strata-Management-declined-to-enforce-By-Laws-for-smoking-and-pollution-26Mar2020
SP52948-Waratah-Strata-Management-ignored-15-complaints-about-smoking-1Aug2020
SP52948-Waratah-Strata-Management-ignored-smoking-problems-23Dec2020
SP52948-Waratah-Strata-Management-ignored-smoking-problems-and-health-issues-11Apr2021
SP52948-Waratah-Strata-Management-declined-to-enforce-By-Laws-for-smoking-and-pollution-26Apr2021
Smoking continues to be a persistent problem, with several known offenders continuously using garages for such activities, without any actions by staff, in spite of clear CCTV evidence. Similar issue is experienced as visitors of ex-committee member from Lot 151 smoke in the courtyard which affected health of tenants on upper floors so much so that all windows had to be closed
Cigarette butts were found at car wash area on 13 February 2022
Cigarette butts near fire exit in Block A on 9 February 2022: SP52948-Block-A-cigarette-butts-near-fire-exit-photo-4-9Feb2022
Five days later, cigarette butts were still in the sme place on 14 February 2022
On 14 February 2022 there were also three cigarette butts (not cleaned over the weekend) near carwash area
On 15 February 2022 there were still three cigarette butts near carwash area
On 14 February 2022 there was also cigarette butt near gazebo (close to tennis courts):
Smoking continues to be a serious problem - notice in Block A on 13 April 2022:
Level 6 in Block D on 8 March 2022:
Level 6 in Block D on 9 March 2022:
In the same location as event with fallen tree on 9 March 2022, on 1 May 2020, large branch from SP52948 property fell towards Fontenoy Road:
In the same location as event with fallen tree on 9 March 2022, on 23 December 2018, large branch from SP52948 property fell towards Fontenoy Road:
In the same location as event with fallen tree on 9 March 2022, on 5 July 2021, large branch from SP52948 property fell towards Fontenoy Road:
This is a predictive outcome after number of near-misses to cause human losses or damage properties in Fontenoy Road. Heavy leaning trees are just waiting for a disaster. Lot 158 tried to warn building management and strata management staff - in vain. Lot 158 warned about danger of unpruned trees on Fontenoy Road and within SP52948 many times, one example is photo taken on 1 May 2020:
Just couple of meters away from the fallen tree on 9 March 2022, on 7 October 2019, large branch from SP52948 property fell towards Fontenoy Road:
On 19 July 2015, large tree behind SP52948 townhouse 205 fell on neighbouring property, closely missing to hit roof of a townhouse - Steve Vogel cleaned the debris at cost of $3,450.00 (GST incl):
Eroded land near and behind townhouses in SP52948 is a disaster waiting to happen - example of soil near the event on 9 March 2022 showing land sliding risks after fallen tree in late 2018 as per photo taken on 6 August 2020:
Tree falling on bus-stop cover from SP52948 property - still unrepaired since 16 March 2015:
Tree falling on bus-stop cover from SP52948 property near bus stop on Fontenoy Road on 7 April 2021:
Just couple of meters away from the fallen tree on 9 March 2022, large fallen tree branch towards Fontenoy Road on 25 December 2020 which was not cleaned by maintenance staff until 10 February 2021 (month and a half after the accident):
Tree falling just opposite SP52948 property - on Fontenoy Road on 29 November 2020:
Same problem reported but unattended on same fire door, as photos taken on 15 April 2021
Same problem reported but unattended on other fire doors, as photos taken for fire door between Block C and D on 15 April 2021
SP52948-REQUEST-FOR-MAINTENANCE-Wooden-fence-behind-townhouses-on-7Jul2020.html
SP52948-failed-maintenance-wooden-fence-behind-townhouses-2Feb2021
Due to Lot 158 pressure, rotten fence was suddenly partially replaced in early June 2021, and there was some leftover timber:
SP52948-extra-timber-leftover-from-fence-replacement-behind-townhouses-photo-1-4Jun2021
SP52948-extra-timber-leftover-from-fence-replacement-behind-townhouses-photo-1-3Jul2021
SP52948-extra-timber-leftover-from-fence-replacement-behind-townhouses-photo-1-28Sep2021
SP52948-extra-timber-leftover-from-fence-replacement-behind-townhouses-photo-1-14Oct2021
SP52948-extra-timber-leftover-from-fence-replacement-behind-townhouses-photo-1-26Oct2021
Timber suddenly disappeared on 27 October 2021:
SP52948-inquiry-about-disappeared-timber-behind-townhouses-14Nov2021
SP52948-third-major-incident-in-complex-blown-window-frame-in-sunroom-29Nov2020
SP52948-update-on-third-major-incident-in-complex-blown-window-frame-in-sunroom-30Nov2020
SP52948-Waratah-Strata-Management-ignored-report-on-window-frame-risk-for-Lot-202-20Dec2020
SP52948-Waratah-Strata-Management-ignored-Lot-158-submissions-for-EC-meeting-2Feb2021
SP52948-report-on-accident-with-fallen-vent-grille-in-main-bathroom-9Feb2020
SP52948-Lot-158-report-of-near-miss-incident-with-vent-grille-in-main-bathroom-15Apr2020
SP52948-Lot-158-report-on-potential-vent-grille-problem-in-ensuite-bathroom-26Sep2020
SP52948-report-on-near-miss-incident-vent-grille-in-ensuite-bathroom-15Feb2021
SP52948-Lot-158-request-for-repair-of-sunroom-water-leaks-29Nov2020
SP52948-Waratah-Strata-Management-ignored-Lot-158-report-on-long-term-maintenance-and-safety-problems-in-the-complex-12May2021. Difference between areas where water leaks are predominant on the ceiling are obvious:
SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-1-12May2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-3-12May2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-4-12May2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-6-12May2021
As of 28 November 2021, even on days when only light rain is present, the dampness of the ceiling near electrical lighting is a health and safety risk: SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-1-28Nov2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-2-28Nov2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-3-28Nov2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-4-28Nov2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-5-28Nov2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-6-28Nov2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-7-28Nov2021, SP52948-Lot-158-sunroom-water-leak-near-electrical-lighting-photo-8-28Nov2021. Since 2020, the deterioration of the ceiling is obvious
As of 28 November 2021, Waratah Strata Management website still shows Lot 158 sunroom water leaks problem as unresolved and open: SP52948-waratahstrata.com.au-website-Maintenance-Open-Work-Orders-part-1-28Nov2021. There are also a number of other critical items for checks and remediation work since 2020
Waratah Strata Management failed to disclose to owners the following breakdown of expenses for the painting project that they were aware of as early as 3 March 2017:
Block A: $117,700.00 (including GST)
Block B: $117,700.00 (including GST)
Block C: $117,700.00 (including GST)
Block D: $117,700.00 (including GST)
Various Structures: $66,000.00 (including GST)
Townhouses: $92,950.00 (including GST)
Total cost: $629,750.00 (including GST).
Motion 3 in the Minutes of EC meeting held on 20 July 2017 shows that around half of the project cost having been paid to date. Allegedly three quotes from RJ Bird Services to carry out remedial repairs required prior to painting were accepted at a total cost of $27,580.00. No details of the "remedial repairs", and no evidence or statements about multiple quotes being sought from different providers were provided to any owner.
Motion 3 in the Minutes of EC meeting held on 28 September 2017 shows that the painting project was complete and all accounts had been paid except the 5% retention amounts totaling $28,187.00 + GST.
No details of the total costs, warranties, and other details were provided to owners.
Agenda for the AGM 2017 sent to owners contained information that the total costs for the painting project were $646,200.00 plus GST (totaling $710.820.000).
Waratah Strata Management listed total costs in the Agenda for AGM 2017 on page 25 (Capital Works Fund) as $610.357,26 (plus GST). If one adds figure of $28,187.00 (retention amount of 5% as per Motion 3 in Minutes of EC meeting held on 28 September 2017), it totals $638,544.00 (plus GST).
Since 2018, lot of extra work has done because the major upgrades were poor, incomplete, unprofessionally done, and at extra costs to owners. Garden beds are just one of good examples.
Examples on 24 March 2021:
SP52948-poor-maintenance-of-garden-beds-near-tennis-courts-24Mar2021
Example of bubbled paint on 14 November 2021:
SP52948-bubbled-paint-due-to-rain-wall-near-tennis-court-photo-1-14Nov2021
As of February 2022, the status has not improved and no remediation work has been done since 2019 (which should have been completed under warranties):
SP52948-water-damages-on-garden-bed-wall-near-tennis-courts-photo-1-8Feb2022
SP52948-water-damages-on-garden-bed-wall-near-tennis-courts-photo-4-8Feb2022
SP52948-water-damages-on-garden-bed-wall-near-tennis-courts-photo-7-8Feb2022
SP52948-water-damages-on-garden-bed-wall-near-tennis-courts-photo-10-8Feb2022
SP52948-water-damages-on-garden-bed-wall-near-tennis-courts-photo-13-8Feb2022
SP52948-water-damages-on-garden-bed-wall-near-tennis-courts-photo-16-8Feb2022
SP52948-faulty-light-in-garden-behind-townhouse-212-photo-1-22Aug2021
SP52948-faulty-light-in-garden-behind-townhouse-212-photo-1-30Aug2021
SP52948-faulty-light-in-garden-behind-townhouse-212-photo-1-21Sep2021
SP52948-faulty-light-in-garden-behind-townhouse-212-photo-1-19Oct2021
SP52948-faulty-light-in-garden-behind-townhouse-212-since-22Aug2021-photo-1-23Nov2021
SP52948-faulty-fire-exit-light-since-31May2021-Block-C-external-door-photo-2-taken-on-4Jan2022
SP52948-faulty-light-in-garden-near-Block-C-photo-1-4Jan2022
Other repetitive abuses of parking:
SP52948-maintenance-staff-illegally-parked-in-clear-no-parking-zone-basement-near-Block-C-16Mar2020
SP52948-illegally-parked-van-basement-near-Block-C-1Mar2022.png
SP52948-illegally-parked-car-in-front-of-committee-member-towhouse-Lot-200-photo-4-20Mar2022.jpg
SP52948-example-of-maintenance-staff-illegally-parking-17Dec2017
SP52948-Block-B-major-renovation-and-pollution-through-window-photo-1-2Dec2021
SP52948-Block-B-major-renovation-and-pollution-through-window-photo-2-2Dec2021
SP52948-Block-B-major-renovation-and-pollution-through-window-photo-3-2Dec2021
SP52948-Block-B-major-renovation-and-pollution-through-window-photo-4-2Dec2021
SP52948-Block-B-major-renovation-and-pollution-through-window-photo-5-2Dec2021
SP52948-Block-B-major-renovation-and-pollution-through-window-photo-6-2Dec2021
SP52948-Block-B-major-renovation-and-pollution-through-sunroom-photo-1-19Apr2021
SP52948-Block-B-major-renovation-and-pollution-through-sunroom-photo-2-20Apr2021
Occasionally, scooter is also left unattended on common property, as photo on 27 October 2020 shows:
At AGM 2017, Solicitor directly prevented Lot 158 Motion: SP52948-Solicitor-prevented-Motion-and-disallowed-owners-to-vote-on-approving-amendments-for-Special-By-Law-16-to-introduce-fair-rules-for-keeping-animals-at-AGM-2017.jpg. Four years later, at rushed Extraordinary General Meeting in January 2021, SP52948 finally adopted what Lot 158 was advocating much earlier - they did it because NCAT made such decision in a separate case in 2020.
City of Ryde has very clear recommendations about dogs: Living-in-Ryde-Dogs-in-Public-Places
Maintenance staff did not clean dog waste near tennis courts for 14 days in September 2019: SP52948-spot-checking-problems-at-tennis-courts-and-throghout-the-complex-16Sep2019. The NSW Companion Animals Act makes it an offence to not pick up dog faeces in a public place. Fines up to $330.00 apply.
SP52948-complaint-about-Lot-88-dog-not-on-leash-14Feb2021
Number of owners/tenants kept having little dogs in non-compliance with newest Special Special By-Law for keeping animals. Some examples:
SP52948-examples-of-non-compliance-with-Special-By-Law-14-for-animals-as-of-29Jul2021
Block D dog was witnessed entering elevator by walking on leash at 20:10 hours on 19 October 2021. CCTV recording can prove it.
There is frequent dog barking from balcony in Block A (quite intrusive and unpleasant noise) throughout 2021, and no apparent action was seemingly taken to reason with the owner of the dog who already had several notifiable incidents in non-compliance with Special By-Law.
Block A dog was witnessed leaving elevator by walking on leash held by a young girl at 19:14 hours on 24 February 2022. CCTV recording can prove it. Security guard was in the office at the time and they would have witnessed the event too.
SP52948-Letterbox-attack-by-thieves-6Mar2013
SP52948-Letterbox-attack-by-thieves-4Sep2013
SP52948-complaint-to-BCS-Strata-Management-and-Universal-Property-Services-repeated-letterbox-vandalism-27May2014. Thanks to Lot 158 persistence, SP52948-Lot-158-forced-letterbox-lock-changes-after-many-incidents-19Jun2014
BCS-Strata-Management-hid-professional-building-report-from-SP52948-owners-and-CTTT-Napier-and-Blakeley-July-2012. The report also SP52948-Napier-and-Blakeley-professional-report-2113061511-J13290-complaining-about-lack-of-access-to-strata-maintenance-documents-Jul2012
SP52948-Block-C-rooftop-area-with-rubbish-photo-1-13Jul2019
SP52948-Block-C-rooftop-area-with-rubbish-photo-3-13Jul2019
SP52948-Block-C-rooftop-area-with-rubbish-photo-5-13Jul2019
SP52948-Block-C-rooftop-area-with-rubbish-photo-6-13Jul2019
SP52948-Block-C-rooftop-area-with-rubbish-photo-8-13Jul2019
SP52948-Block-C-roof-top-unprotected-access-and-not-cleaned-for-rubbish-photo-1-19Dec2021
SP52948-Block-C-roof-top-unprotected-access-and-not-cleaned-for-rubbish-photo-2-19Dec2021
SP52948-Block-C-roof-top-unprotected-access-and-not-cleaned-for-rubbish-photo-3-19Dec2021
SP52948-Block-C-roof-top-unprotected-access-and-not-cleaned-for-rubbish-photo-5-19Dec2021
SP52948-Block-C-roof-top-unprotected-access-and-not-cleaned-for-rubbish-photo-7-19Dec2021
SP52948-water-ponding-due-to-poor-drainage-walkway-near-Block-B-photo-1-28Dec2021
SP52948-water-ponding-due-to-poor-drainage-walkway-near-Block-B-photo-5-28Dec2021
An example how strata managers and committee members prevent maintenance of common property: SP52948-Lot-158-request-for-tripping-hazard-ignored-by-Waratah-Strata-Management-25Dec2018, with more evidence in SP52948-ongoing-issues-with-pavers-and-tripping-hazard-since-2012
SP52948-BCS-Strata-Management-and-neglected-wall-swimming-pool-8Jun2012
SP52948-swimming-pool-wall-water-damages-18Nov2020
SP52948-swimming-pool-wall-water-damages-3Feb2021
SP52948-swimming-pool-wall-water-damages-18Mar2021
Unfinancial committee members granted elevator contract renewal to Liftronics on 20 July 2017, in spite of unpaid levies almost three months after due date (1 May 2017)
On 12 October 2017, before general meeting, Waratah STrata Management sent advice on what unfinancial meant to committee members Mr. Stan Pogorelsky (already member of the committee for 17 years) and Mr. Moses Levitt
Lot 181 was fully aware of consequences of unpaid levies, as this email on 12 April 2019 shows
Only once an unfinancial committee member was excluded from voting (7 May 2020)
SP52948-faulty-fire-exit-light-since-31May2021-Block-C-external-door-photo-2-taken-on-4Jan2022
SP52948-faulty-light-in-garden-near-Block-C-photo-1-4Jan2022
SP52948-appearance-of-garden-bed-near-entrance-to-complex-photo-2-4Jan2022
SP52948-appearance-of-garden-bed-near-entrance-to-complex-photo-4-4Jan2022
SP52948-appearance-of-garden-bed-near-entrance-to-complex-photo-6-4Jan2022
SP52948-appearance-of-garden-bed-near-entrance-to-complex-photo-8-4Jan2022
SP52948-appearance-of-garden-bed-near-entrance-to-complex-photo-10-4Jan2022
SP52948-Solicitor-prevented-Motion-about-items-excluded-from-common-property-general-meeting-2017
Not only such audits have not been done, but owners are forced to maintain propety that is not common any longer, therefore benefiting individual private owners at expense of others.
On 10 January 2022, ex-committee member Lot 151 (Ms. Maureen MacDonald) installed gate with lock on colorbond fence towards external gardens. Since this is a fence dividing the owner's Lot and common property, the responsibility for this fence is shared equally between that particular Lot 151 and the owners corporation – gates located in this area are treated in the same way.
The new colorbond door was prepared on 21 December 2021:
The common property attached to Lot 151 was changed with the installation of a new colorbond door as shown on 10 January 2022:
Lot 151 reguarly opens her new colorbond door, towards backyard area of Block A where children play on most days and other occupants walk as shown on 10 March 2022. This door also allows unregistered visits to her properly by maintenance staff and others without being recorded on CCTV which applies when going through foyer of the building:
There was no pressing need to install the gate in Lot 151, whilst in other areas around the complex, long-term neglect is ignored. Example of colorbond fence disconnected from the wall and leaning outwards in Lot 147 (ex-committee member Mr. Moses Levitt):
Lot 151 must be invoiced for at least 50% of agreed total cost. In addition, approval to change common property for Lot 151 was not documented in any Minutes and such decision was not made at any legally convened meeting. That is especially important due to fact that Admin Fund balance had negative balance of $53,036.39 three days earlier, on 7 January 2022: SP52948 Balance Status on 7 January 2022, Admin Fund has negative balance of $53,036.39 (one month before next collection of levies is due on 1 February 2022). That balance further worsened: SP52948 Balance Status on 19 January 2022, Admin Fund has negative balance of $112,530.07 (11 days before next collection of levies is due on 1 February 2022)... SP52948 Balance Status on 26 January 2022, Admin Fund has negative balance of $115,678.10 (5 days before next collection of levies is due on 1 February 2022)... SP52948 Balance Status on 30 January 2022, Admin Fund has negative balance of $116,068.14 (2 days before next collection of levies is due on 1 February 2022)
Lot 151 now often opens gate towards common area where children play and others walk:
SP52948-Lot-151-gate-opened-on-common-property-25Mar2022.mp4
It also means that Lot 151 and her visitors are the only persons in four buildings with 192 units who can enter/leave building without being recorded by CCTV (they can exit the building without going through foyer).
On 8 February 2022, drainage cleaning was witnessed within Lot 151 courtyard, which, in the past was declined to be done for other owners on ground floor.
... and videos:
SP52948-appearance-of-wall-painting-near-Block-C-video-1-5Mar2022
SP52948-appearance-of-wall-painting-near-Block-C-video-2-5Mar2022
Please take this request very seriously.
Action
a) Lot 158 found out about damaged tennis court 2 yesterday, 10 August 2019. Attachment "SP52948-tennis-court-2-damage-10Aug2019.jpg". The damage was probably caused by some human so photo evidence was taken as evidence.
b) As per standard schedule, Lot 158 plays tennis on court 1 every Sunday between hours of 08:00 and 09:00. Lot 158 owners left complex at around 07:56 hours today.
c) Between 07:56:52 and 07:58:42 number of photos were taken documenting repainted rusted lock, tennis notice board, and the damage of tennis court 2.
d) Whilst taking photos, maintenance staff suddenly appeared near stairs at around 07:58 hours and shouted something that was not easy to understand due to windy conditions. It appears he deliberately went to monitor owners of Lot 158 within two minutes after he had seen them exiting the building. He carried mobile phone in his hands and seemed to have taken photos or video of Lot 158 owners, for no valid reason.
e) As soon as we looked at him, at 07:58:14 he rushed towards the office that building manager staff use for free on ground floor of Block A. In total, maintenance staff stayed near tennis court around 20-odd seconds.
Impact
During 2018, three Police events were raised by Lot 158 for stalking, attempts to intimidate, and bullying in the complex by staff of maintenance staff:
E244254697 on 26 March 2018
E69860959 on 26 October 2018
E265804296 on 14 November 2018
In addition, there was an alleged assault case against Lot 158 owner, which was dismissed by the court.
There is plenty of other evidence of maintenance staff being rude and threatening others in the complex.
Stalking or intimidation with intent to cause fear of physical or mental harm is a serious criminal activity. It involves pattern of conduct which, taken together, amounts to a form of harassment.
Before further action is taken, due to persistent attempts to intimidate, threaten, and stalk tenants of Lot 158, the following is required:
CCTV recordings from four cameras to be kept until further notice and reviewed together with Lot 158:
Maintenance staff office,
Block A foyer,
Entrance to Block A,
Near letterboxes in front of the complex.
The recordings will provide evidence of whereabouts of maintenance staff from the moment of entering the complex. It is noted that Waratah Strata Management stayed silent and did not respond or take any action even when Lot 158 female owner directly pleaded. Attachment "SP52948-Lot-158-female-owner-plea-to-Waratah-Strata-Management-18Feb2018.jpg" taken during document search at Waratah Strata Management on 31 May 2019 proves that strata manager and EC members had knowledge of it but refused to act.
Explanation what was the logical or valid reason and who approved taking video or photos of Lot 158 owners on the mobile phone by maintenance staff.
Photos taken on tennis court 2 on 10 and 11 August 2019:
On 12 April 2022, same issue happened on court 1:
Since 2003, until late 2017, Special By-Law 4, giving exclusive rights to common property to ex-committee member Lot 3 Mrs. Lorna Zelenzuk was not listed for owners and investors, in spite of numerous pleas to BCS Strata Management and later Waratah Strata Management SP52948-Special-By-Law-4-Lot-Owner-3
SP52948-explanation-about-missing-Special-By-Law-4-documents-and-S108-search-ignored-by-BCS-Strata-Management-Russell-Young-4Aug2014. This was an offical copy of By-Laws made available to owners: SP52948-Registered-By-Laws-Missing-By-Law-for-Lot-3-DocID-2541110-BCS2541110-29Jan2014
SP52948-reminder-sent-to-Waratah-Strata-Management-about-missing-Special-By-Law-4-4May2017
SUBMISSION-FOR-SP52948-EC-meeting-invalid-version-of-latest-By-Laws-for-SP52948-sent-on-8Dec2017. Waratah Strata Management sent the following By-Laws in paper format to Lot 158 SP52948-Alleged-By-Laws-sent-by-Waratah-Strata-Management-8Dec2017(Special By-Law 3 providing exclusive rights to common property to ex-committee member Lot 3 Mrs. Lorna Zelenzuk was missing!). The actual By-Laws secretly registered by Waratah Strata Management on 30 October 2017 were obtained by Lot 158 at LPI at own cost: SP52948-Consolidated-By-Laws-30Oct2017(Special By-Law 3 providing exclusive rights to common property ex-committee member Lot 3 Mrs. Lorna Zelenzuk was wrongly listed as ordinary By-Law)
SP52948-Crittenden-Lawyers-declined-to-respond-to-confidential-inquiry-about-their-involvement-in-By-Laws-review-and-secret-registration-of-Consolidated-By-Laws-21Jul2018. The inquiry contained evidence of issues with By-Laws and even obvious errors in their secret registration on 30 October 2017:
By-Law 4 Lot 3 Window on page 7 is a Special By-Law, not an ordinary one. There is another Special By-Law 4, related to Satellite Dishes. There are two Special By-Laws 5 for Smoking with DIFFERENT contents. By-Law 13 on page 9 is invalid in its entirety as it was not approved at AGM 2017 and all reimbursements that might have been paid from common funds for private water and gas usage to selective townhouse owners since 30 October 2017 are ILLEGAL.
SP52948-Waratah-Strata-Management-silent-about-missing-By-Laws-for-owners-and-tenants-8Jan2021
Latest version of By-Laws, made at rushed and unnecessary Extraordinary General Meeting in January 2021, which redefined Major Renovations in non-compliance with Fair Trading NSW allowing them to be delegated to the committee: SP52948-Consolidated-By-Laws-9Mar2021. Here is what Fair Trading NSW says about renovations, including Major Renovations:
Major renovations
Major renovations include:
structural changes
waterproofing
changes affecting the outside appearance of the property, such as an access ramp
work that needs approval under other laws (for example, council approval).
Approval for major renovations
The work needs a special resolution vote. Then the owner must give the owners corporation at least 14 days written notice before the work starts. This should describe the proposed alteration.
The owners corporation cannot delegate approval for major renovations to the strata committee.
Renovations and common property rights
If an owner needs to use part of the common property, like attaching an air conditioning unit to a common property wall, they must get approval through a common property rights by-law.
The common property by-law must state who is responsible for maintaining the common property. This responsibility would either:
stay with the owners corporation, or
go to an owner or owners.
Before the by-law can be passed, the lot owner or owners must first:
agree to the by-law.
consent to maintaining the common property (if the by-law includes this).
These Consolidated By-Laws were registered on 1 February 2021, and screenshot of Waratah Strata Management website shows that even as of 26 February 2021, no owner had access to them, and they were not sent via post or email either:
SP52948-waratahstrata.com.au-website-Documents-folder-part-1-26Feb2021
These are not unique to Waratah Strata Management, as BCS Strata Management had same behaviour in the past:
SP52948-BCS-Strata-Management-Delaying-Payments-from-Common-Funds
SP52948-waratahstrata.com.au-website-Documents-folder-page-1-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-2-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-3-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-4-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-5-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-6-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-7-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-8-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-9-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-10-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-11-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-12-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-13-26Jan2022
SP52948-waratahstrata.com.au-website-Documents-folder-page-14-26Jan2022
SP52948-waratahstrata-website-Open-and-Closed-Quotes-do-not-exist-26Jan2022
This is how maintenance staff dealth with the problem in 2019: took no action because "townhouse owner did not complain":
SP52948-abandoned-shopping-centre-trolley-on-Fontenoy-Road-near-townhouses-6Jan2022
SP52948-abandoned-shopping-centre-trolley-on-Fontenoy-Road-near-townhouses-photo-1-16Jan2022
SP52948-abandoned-shopping-centre-trolley-on-Fontenoy-Road-near-townhouses-photo-2-19Jan2022
This is not a new problem. Some owners and tenants also abuse property that does not belong to them. Here is an example of trolley hiding behind fire doors in 2017, directly affecting proper evacuation procedures in case of emergencies:
Here is an example of trolley left near caretaker's office for many days in 2015:
Here is an example of trolley used by maintenance staff and left neat Block A elevator in 2017:
Here is some of the report about trolleys in 2020, 2017, and 2015:
SP52948-concerns-about-trolleys-ignored-by-Waratah-Strata-Management-7Aug2020
SP52948-Lot-158-concerns-about-Lot-158-keeping-supermarket-trolleys-as-own-10Sep2015
Lot 158 warned about the problems number of times, to no avail:
For crimes of theft in Victoria, just like NSW and QLD, the act of stealing is a crime if the intention is to permanently deprive someone of their property without consent.
It is duty of every law-abiding citizen to act upon suspicious and/or illegal activities. Good estimate is that the average trolley costs $150.00 to replace, however trolleys with special features (such as child seats) can cost up to $600.00. The cost of collecting and replacing abandoned trolleys is ultimately paid for by the customer through increased prices.
http://www.trolleytracker.com.au/Media/TrolleyTrivia/tabid/66/Default.aspx
SP52948-reminder-sent-to-Waratah-Strata-Management-about-missing-Special-By-Law-4-4May2017
SP52948-Lot-158-response-to-Lot-3-in-regards-to-secret-Special-By-Law-4-17May2017