Investigative Journalism and Learning Hub - Waratah Strata Management ignored complaint about third major incident with sunroom window frames in SP52948 on 29 November 2020

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From: SP52948 owner
To: Robert Crosbie, Stuart Greene
Subject: Major incident report: SP52948 Lot 190 Sunroom frame blown away on 29Nov2020
Date: 29/11/20, 20:01

Good afternoon,

For the second time in this complex, large portion of frame was blown away in sun room. Similar event occured some years ago in Block C and it took many months to resolve it and claim insurance.

This time in was in Lot 190 today.

Tenants of Lot 190 were visibly shaken by the experience, especially the old lady who tried to hang onto the frame before it was blown by the strong wind.

Pure luck had it that nobody was hurt and that children and people in BBQ area were not affected.

Video and photo evidence has been collected for NCAT case SC 20/33352.

Attached photos are more than enough to show the seriousness of the event.

We repeat: PROACTIVE MAINTENANCE is the root of risk avoidance.

Regards,