Investigative Journalism and Learning Hub - SP52948 Ongoing Maintenance Problems Mostly Ignored by Waratah Strata Management

Welcome to the blog of NSW strata investigative journalism

Artificial Intelligence (AI) was NOT involved in investigations of strata issues in Australia (primarily NSW). We never used or relied on AI, and instead deployed classical methods: thorough due diligence, mitigating bias, abiding by ethical principles, clear and transparent documentation, mitigating risk, continuous monitoring, and legal compliance.

Primary audience on the website are SP52948 owners (current and previous), tenants, investors, and potential buyers in strata complex.

Number of SP52948 owners, tenants, and investors expressed gratitude towards this website as that was the only way to gain access to lot of critical information, which is not available in minutes and notices of meetings, or on Waratah Strata website.

Public is voicing strong concerns about problems with Tribunals. Issues with strata complexes and dubious quality of services provided by those who should enforce laws are common and frequent.

The rest of the audience is anyone who might be interested in problems with strata schemes in NSW...

Democracy should be the leading avenue for managing strata complexes. But, democracy requires high level of sense and ethics, and right for all owners to have full access to strata files in order to make informed decisions. And when that does not happen, how to proceed? One way is to educate public and rise awareness that license to be a strata manager is one of the easiest in any industry: Strata Community Australia (SCA) are offering a three-day course on qualifying to be a strata manager with no prior educational requirements (apparently educational requirements are fulfilled by completing the course).

Major news on 14 May 2025: strata manager Michael Lee, featured in the Strata Trap report on ABC TV’s Four Corners, was the first in NSW to be banned for life from operating as a strata manager. Lee was also been fined $11,000, his company, Result Strata Management, had its licence cancelled and it fined $22,000. Lee who was just three days from the end of a four-month suspension issued in January, was the first strata manager in NSW to be “struck off” purely for the way they conducted their business. Lee was featured in the ABC report using hired “security” to prevent owners from entering the AGM to vote against him and his committee. Lee, an owner in the building, was its strata committee chairperson as well as its strata manager. After a long-running investigation, Fair Trading found that, under Lee’s direction, the company had failed to disclose conflicts of interest, consistently breached rules of conduct, charged fees for services not rendered, and failed to ensure that owners’ properties complied with critical fire and safety obligations. In addition, it did not provide information to owners when required, acted contrary to instructions given at general meetings, and failed to make sure a building had adequate insurance cover. As a result, he became the first strata manager to be banned for life.

Examples of legal cases terminated contracts with strata and building managers in Australia

The owner of the website was exposed to multiple threats and intimidation tactics by BCS Strata Management (until 31 January 2017) and Waratah Strata Management (since 1 February 2017), which included unsuccessful defamation attempts, false statements to owners in notices of the meetings, prevention of access to SP52948 strata documents (and even Strata Rolls), preventing the owner from conducting duties of committee member whilst allowing unfinancial owners to do it, supported verbal threats, stalking, and intimidation of the owners, and refusal to attend free mediations at NSW Fair Trading, whilst providing false statements to CTTT and NCAT through the same Solicitor.

There is no website which covers more detailed events related to strata issues with direct evidence than this one in Australia (trust through verification).

This website does not have any desire or intent to add own comments and therefore it is up to anybody to make up their own conclusions based on evidence and statements by others who did it in public forums, in courts, or elsewhere. All files on this website were provided to Fair Trading NSW, Office of Legal Services Commissioner, CTTT (now NCAT), District Court, Supreme Court, and Police.

Justice McCallum publicly stated:

Extensive media reporting of allegations of criminal conduct is not a mischief in itself. On the contrary, it is appropriate to recognise that the media play an important role in drawing attention to allegations of criminal or other misconduct and any shortcomings in the treatment of such allegations.

  1. In one of many examples of Lot 158 efforts, on 5 October 2015 Lot 158 tried to reason with BCS Strata Management (they lost contract with SP52948 at AGM in 2016) to avoid massive and persistent mismanagement of common funds and pending large expenses due to neglect of complex. Lot 158 was ridiculed and completely ignored.

  2. Lot 158 tried to reason with Waratah Strata Management and committee members to avoid bankruptcy and unnecessary legal costs and insurance risks on 2 June 2019. Lot 158 was ridiculed and completely ignored.

  3. Lot 158 tried to reason with Waratah Strata Management and committee members to prevent unnecessary legal costs and assist NSW Fair Trading and Police on 18 June 2019. Lot 158 was ridiculed and completely ignored.

  4. Seven more warnings were sent to Waratah Strata Management and committee members in 2023 - no reply was ever received:

    Waratah Strata Management warned about SP52948 insurance risks, safety, financial health (bankruptcy risk), and non-compliance with laws on 8 June 2023

    Waratah Strata Management warned about SP52948 insurance risks, safety, financial health (bankruptcy risk), and non-compliance with laws - part 2 on 19 June 2023

    Waratah Strata Management warned about SP52948 insurance risks, safety, financial health (bankruptcy risk), and non-compliance with laws - part 3 on 19 July 2023

    Waratah Strata Management warned about SP52948 insurance risks, safety, financial health (bankruptcy risk), and non-compliance with laws - part 4 on 18 August 2023

    Waratah Strata Management warned about SP52948 insurance risks, safety, financial health (bankruptcy risk), and non-compliance with laws - part 5 on 12 September 2023

    Waratah Strata Management warned about SP52948 insurance risks, safety, financial health (bankruptcy risk), and non-compliance with laws - part 6 on 13 September 2023

    Waratah Strata Management warned about SP52948 insurance risks, safety, financial health (bankruptcy risk), and non-compliance with laws - part 7 on 26 September 2023

  5. In period from 1 February 2017 to late May 2025 (eight years) Waratah Strata Management did not publish a single quote for any type of work for strata plan SP52948 on their secure website.

  6. Waratah Strata Management silent about irresponsible 10-Year Capital Works Fund plans in 2017 and 2021, further delaying overdue upgrades and repairs due to lack of funds
  7. SP52948-continuous-delays-with-fire-and-OHS-problems

  8. SP52948-unresolved-common-property-maintenance-issues-in-Lot-158

  9. SP52948-ongoing-problems-in-gardens

  10. SP52948-negative-trends-with-Admin-Fund-under-Waratah-Strata-Management