Investigative Journalism and Learning Hub - SP52948 Ongoing Maintenance Problems Mostly Ignored by Waratah Strata Management

Welcome to the blog of NSW strata investigative journalism

Artificial Intelligence (AI) was NOT involved in investigations of strata issues in Australia (primarily NSW). We never used or relied on AI, and instead deployed classical methods: thorough due diligence, mitigating bias, abiding by ethical principles, clear and transparent documentation, mitigating risk, continuous monitoring, and legal compliance.

Primary audience on the website are owners (current and previous), tenants, investors, and potential buyers in large strata complex SP52948. Attempts to get Waratah Strata Management to keep all parties informed has been ignored since 1 February 2017. Strata files are kept undisclosed and even events like mediation at Fair Trading NSW, NCAT case SC 20/33352, Police Events, and OLSC reports about professional misconduct of Solicitor Adrian Mueller are not provided to owners (current and previous), tenants, investors, and potential buyers in large strata complex SP52948. Committee members and Waratah Strata Management refused to offer assistance to these organisations.

Number of SP52948 owners, tenants, and investors expressed gratitude towards this website as that was the only way to gain access to lot of critical information, which is not available in minutes and notices of meetings, or on Waratah Strata website.

The rest of the audience is anyone who might be interested in problems with strata schemes in NSW...

This website does not have any desire or intent to add own comments and therefore it is up to anybody to make up their own conclusions based on evidence and statements by others who did it in public forums, in courts, or elsewhere. All files on this website were provided to Fair Trading NSW, Office of legal Services Commissioner, NCAT, Supreme Court, and Police. The same files were repeatedly sent to Solicitor Adrian Mueller, committee members and strata managers - silence is their response.

Public is voicing strong concerns about problems with Tribunals. Issues with strata complexes and dubious quality of services provided by those who should enforce laws are common and frequent - examples: NSW-Civil-Tribunal-failing-to-deliver-services

Solicitor Adrian Mueller created dangerous precedence in two CTTT/NCAT cases (SCS 12/32675 and SC 20/33352) which, based on Australian legal system, allow other parties to use as valid defence (legal precedents). CTTT/NCAT fully co-operated with the Solicitor and effectively rendered NSW strata laws useless, and even allowed Solicitor's reprentation of large strata plan SP52948 without having any evidence of being approved by owners corporation (in fact, Solicitor was not approved at any legally-convened meeting).

CTTT/NCAT actively supported Solicitor Adrian Mueller’s predictive behaviour, contempt of court, falsified documents, and insurance claims in two cases in 2012/2013 (SCS 12/32675 and SCS 12/50460, conducted by Tribunal member M. Harrowell) and 2020/2021 (SC 20/33352, conducted by Tribunal member G.J. Sarginson). The precedence means that all evidence of the Applicant can be ignored if the Respondent fails to attend Hearings.

Tribunal had full knowledge of the Applicant's submissions about Solicitor Adrian Mueller, including ones dated 8, 27 February 2022, and 22 June 2022, which they completely ignored.

Democracy should be the leading avenue for managing strata complexes. But, democracy requires high level of sense and ethics, and right for all owners to have full access to strata files in order to make informed decisions. And when that does not happen, how to proceed? One way is to educate public and rise awareness that license to be a strata manager is one of the easiest in any industry: Strata Community Australia (SCA) are offering a three-day course on qualifying to be a strata manager with no prior educational requirements (apparently educational requirements are fulfilled by completing the course).

  1. In period from 1 February 2017 to 4 February 2024 (seven years) Waratah Strata Management did not publish a single quote for any type of work for strata plan SP52948 on their secure website:

    SP52948-waratahstrata-website-Open-and-Closed-Quotes-do-not-exist-4Feb2024.webp

  2. Waratah Strata Management silent about irresponsible 10-Year Capital Works Fund plans in 2017 and 2021, further delaying overdue upgrades and repairs due to lack of funds
  3. Non-compliant committee meeting on 23 September 2021 documented shortage of $1,515,541.00 in Capital Works Fund against the forecast in April 2017 but failed to include it at the general meeting

    Waratah Strata Management failed to notify owners about flaws in 10-Year Capital Works Fund plans, further delaying overdue upgrades and repairs due to lack of funds

  4. Example of colorbond fence problem, behind townhouse, unattended for seven years:

    Photo taken on 7 June 2022:

    SP52948-townhouse-colorbond-fence-unmaintained-for-more-than-seven-years-photo-3-7Jun2022

    Photo taken on 20 January 2022:

    SP52948-townhouse-colorbond-fence-unmaintained-for-more-than-seven-years-photo-1-20Jan2022.webp

    This is how maintenance staff dealt with the problem in 2019: took no action because "townhouse owner did not complain":

    SP52948-confirms-not-repairing-colorbond-fence-just-because-owner-not-complaining-20May2019.webp

    SP52948-townhouse-colorbond-fence-safety-issue-7Oct2019.webp

  5. Random check of facilities in Block D uncovered three potential electrical hazards on 19 June 2022:

    Block D foyer unprotected wires for downlight:

    SP52948-Block-D-foyer-electrical-hazard-unprotected-wires-for-down-light-photo-2-19Jun2022

    SP52948-Block-D-foyer-electrical-hazard-unprotected-wires-for-down-light-photo-5-19Jun2022

  6. Fire and OH&S risk with wire hanging out from light enclosure near Lot 114 garage in basement, unattended for more than three years since at least 13 November 2022 (as of February 2024):

    SP52948-fire-and-OHS-risk-unsafe-wiring-in-basement-near-Lot-114-garage-photo-6-13Nov2022.webp

    SP52948-fire-and-OHS-risk-unsafe-wiring-in-basement-near-Lot-114-garage-4Feb2024.webp

  7. Lack of standards for fire stair lights (four types of lighting) - examples from Block D on 8 June 2022.

    SP52948-Block-D-four-different-types-of-lights-in-fire-stairs-photo-14-8Jun2022

    SP52948-Block-D-four-different-types-of-lights-in-fire-stairs-photo-5-8Jun2022

    SP52948-Block-D-four-different-types-of-lights-in-fire-stairs-photo-2-8Jun2022

    SP52948-Block-D-four-different-types-of-lights-in-fire-stairs-photo-7-8Jun2022

  8. Water-related damages continue to plague the complex - unattended damage on wall in garage area below Block B on 8 June 2022.

    SP52948-damaged-wall-due-to-excessive-water-leaks-garage-area-below-Block-B-photo-1-8Jun2022

  9. Random check of basement after rain shows persistent leakages and damages on 3 and 4 July 2022.

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-1-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-4-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-7-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-9-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-11-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-13-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-22-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-17-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-19-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-30-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-26-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-28-3Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-1-4Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-3-4Jul2022

    SP52948-persistent-water-leakages-and-water-related-damages-in-basement-photo-5-4Jul2022

  10. SP52948-Waratah-Strata-Management-ignored-evidence-of-long-term-problems-with-ventilation-smoke-alarms-and-non-compliance-with-Residential-Tenancy-Act-2010-19Apr2021

  11. Waratah Strata Management continued to ignore some of major problems reported by Lot 158 to BCS Strata Management in October 2015

  12. SP52948-repeated-serious-problems-behind-townhouses-that-Waratah-Strata-Management-failed-to-respond-to-May2019

  13. SP52948-Waratah-Strata-Management-ignored-OH&S-concerns-about-exposed-wiring-on-elevator-panels-and-smoking-in-garages-6Oct2019

  14. SP52948-Waratah-Strata-Management-ignored-report-on-repeated-maintenance-problems-22Jul2020

  15. SP52948 some of long-term OH&S and fire safety risks and maintenance status in July 2021

  16. SP52948 some of long-term OH&S and fire safety risks and maintenance status in October 2021

  17. SP52948-entrance-sliding-doors-with-ageing-equipment-in-four-buildings-Oct2021

  18. Major water leak repairs are often simply covered by metal plates:

    SP52948-unattended-large-hole-in-wall-on-level-6-in-Block-C-2018-2019-and-continuing-in-2021

    SP52948-unfinished-wall-repairs-Block-C-level-6-photo-1-19Dec2021, SP52948-unfinished-wall-repairs-Block-C-level-6-photo-5-19Dec2021

    Similar is exibited near fire door exit on ground floor on Block C: SP52948-unfinished-wall-repairs-Block-C-ground-floor-near-fire-door-photo-1-19Dec2021

    Lot 158 came across this problem by accident on 22 June 2021:

    SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-1-22Jun2021, SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-3-22Jun2021, SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-5-22Jun2021, SP52948-water-leak-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-9-22Jun2021

    Lot 158, again accidentally, found some repairs happened in late July 2021:

    SP52948-water-leak-initial-repairs-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-4-21Jul2021, SP52948-water-leak-initial-repairs-damaged-wall-Block-C-ground-floor-near-external-fire-exit-photo-4-21Jul2021

  19. Significant concrete wall damage and water leaks unattended for several years near garage of Lot 84:

    SP52948-long-term-water-leak-damages-in-basement-near-Lot-84-garage-photo-1-12Nov2021

    SP52948-long-term-water-leak-damages-in-basement-near-Lot-84-garage-photo-2-12Nov2021

    SP52948-long-term-water-leak-damages-in-basement-near-Lot-84-garage-photo-3-12Nov2021

    SP52948-long-term-water-leak-damages-in-basement-near-Lot-84-garage-photo-4-12Nov2021

  20. Long-term appearance of exit near external fire door of Block C:

    SP52948-appearance-of-Block-C-external-fire-exit-photo-1-12Nov2021

    SP52948-appearance-of-Block-C-external-fire-exit-photo-4-12Nov2021

    SP52948-faulty-fire-exit-light-since-31May2021-Block-C-external-door-on-19Oct2021 (problem still exists as of mid-November 2021)

    Light was still not operational as of 14 February 2022 and entrance to the building was visibly neglected and very slippery during rainy days, creating OH&S risks

    SP52948-Block-C-neglected-entrance-near-fire-door-exit-photo-2-14Feb2022.webp

    On 1 May 2022, the door was found to be opened and left unattended. It was not self-latching:

    SP52948-Block-C-fire-door-not-self-latching-photo-5-1May2022.webp

    On 2 May 2022, this is appearance of pathway near fire door:

    SP52948-Block-C-fire-exit-neglected-entrance-photo-4-2May2022.webp

  21. Dubious gas supply pipe disconnection - unattended for many months. Waratah Strata Management and maintenance staff do not offer any explanation if there is any OH&S risk to occupants:

    SP52948-disconnected-or-damaged-gas-supply-pipe-near-Lot-191-garage-photo-1-7Nov2021

    SP52948-disconnected-or-damaged-gas-supply-pipe-near-Lot-191-garage-photo-5-7Nov2021

    SP52948-disconnected-or-damaged-gas-supply-pipe-near-Lot-191-garage-photo-5-7Nov2021

    SP52948-disconnected-or-damaged-gas-supply-pipe-near-Lot-191-garage-photo-4-7Nov2021

  22. Unattended open electrical wires in foyer of Block D and basement of Block A for more than two years. Waratah Strata Management and maintenance staff did not offer any explanation if there was any OH&S risk to occupants:

    On 20 May 2019, Director of Uniqueco Property Services Mr. Steve Carbone defended his lack of actions to repair common property because "owner was not complaining" (he sent the email to Waratah Strata Management):

    SP52948-confirms-not-repairing-colorbond-fence-just-because-owner-not-complaining-20May2019.webp

    There are number of overgrown trees, just waiting for a disaster to happen in the complex.

  23. On 1 and 4 September 2023, brief walk behind townhouses and visitors' carpark uncovered multiple areas of tripping hazard:

    SP52948-OHS-tripping-hazard-walkway-behind-townhouses-photo-2-1Sep2023.webp

    SP52948-OHS-tripping-hazard-walkway-behind-townhouses-photo-4-1Sep2023.webp

    SP52948-OHS-tripping-hazard-walkway-behind-townhouses-photo-6-1Sep2023.webp

    SP52948-OHS-tripping-hazard-visitor-carpark-area-photo-2-4Sep2023.jpg

    SP52948-OHS-tripping-hazard-visitor-carpark-area-photo-2-4Sep2023.jpg

  24. On 4 September 2023, Lot 5 provided exhaustive information about continuous leaks in wall in his ground floor unit in Block B, which affects all units on that side of the building whenever there is rain.

    He tried to reason with strata and building manager, to no avail. He even sent email complaints with photo evidence.

    In the end, based on his own statements, Lot 5 gave up on contacting the strata and building manager, and at OWN COST, deals with the problem himself.

    Video taken in Block B level 7 stairs show water leakages down the stairs during rain on 9 February 2020

    How bad water leakages can be is shown in email sent to Waratah Strata Management about Lot 43 mould in bathrooms on 13 July 2022, which they silently ignored, in spite of knowledge that the tenants have small child and mould was very dangerous for health:

    SP52948-Lot-43-bathroom-ceiling-photo-1-12Jul2020.jpg

    SP52948-Lot-43-bathroom-ceiling-photo-2-12Jul2020.jpg

    Poor repairs of water leaks is also shown in an example of Lot 191:

    SP52948-Lot-191-Examples-of-Repetitive-Water-Leak-Repairs-without-Permanent-Results-2011-Sep2018

    Waratah Strata Management and Uniqueco Property Services failed to respond to these concerns (and these are just a few of many examples):

    SP52948-brief-log-of-events-related-to-risks-due-to-repetitive-water-leaks-without-proper-repairs

    SP52948-REQUEST-to-Waratah-Strata-Management-FOR-PROPER-AND-OVERDUE-MAINTENANCE-Roof-membrane-and-water-leaks-in-Block-A-19Mar2019

    SP52948-official-complaint-sent-to-Waratah-Strata-Management-for-poor-maintenance-of-garden-beds-and-ongoing-water-leakages-16Feb2020

  25. Brief walk around the complex uncovered number of damaged walls in the buildings and one new large damage on garden bed wall near Block B on 30 September 2023.

    Cracked wall in foyer near Lot 75:

    SP52948-Lot-48-damaged-wall-in-foyer-photo-1-20Sep2023.webp

    SP52948-Lot-48-damaged-wall-in-foyer-photo-4-20Sep2023.webp

    Cracked wall in foyer near Lot 75:

    SP52948-Lot-75-damaged-wall-in-foyer-photo-1-20Sep2023.webp

    SP52948-Lot-75-damaged-wall-in-foyer-photo-3-20Sep2023.webp

    Repetitive damage to garden bed wall near Block B :

    SP52948-damaged-garden-bed-wall-near-Block-B-photo-4-20Sep2023.webp

    Block C level 6 fire stairs - water leak damages unrepaired since 2018:

    SP52948-Block-C-level-6-fire-stairs-unresolved-wall-repairs-since-2018-photo-3-taken-on-20Sep2023.webp

    Block B basement - faulty fire exit light, unrepaired for many months:

    SP52948-Block-B-basement-faulty-fire-exit-light-photo-1-20Sep2023.webp

    Block B level 7 - neglected large wall crack in telecom and electrical cabinet:

    SP52948-Block-B-level-7-neglected-large-wall-crack-telecom-and-electrical-cabinet-photo-1-20Sep2023.webp

    Block B level 7 - untidy telecom and electrical cabinet with left-over cleaning equipment, not attended to since at least 5 July 2021:

    SP52948-Block-B-level-7-untidy-telecom-and-electrical-cabinet-with-cleaning-equipment-left-inside-photo-2-20Sep2023.webp

    SP52948-Block-B-level-7-telecom-and-electrical-cabinet-cleaning-equipment-left-inside-photo-1-5Jul2021.webp

  26. Another major water-leak damage, this time in Lot 53 on 21 October 2023:

    SP52948-Block-C-Lot-53-major-water-leak-in-kitchen-photo-1-21Oct2023.webp

  27. Illustrative example, faulty Block B fire exist light in the basement was repaired three and half months after Lot 158 detected its status (most probably it was faulty for much longer). Staff of Uniqueco Property Services saw Lot 158 collecting evidence about this problem many times and only took action to replace the light three days before the AGM 2023 on 23 October 2023:

    SP52948-Block-B-basement-faulty-fire-exit-light-photo-1-9Jul2023.webp

    SP52948-Block-B-basement-faulty-fire-exit-light-finally-repaired-photo-1-23Oct2023.webp

  28. Spot-checks in Block C confirmed many long-term problems on walls in foyers on 31 October 2023.

    Block C level 3 foyer wall cracks:

    SP52948-Block-C-level-3-wall-cracks-31Oct2023.png

    Block C level 5 foyer wall cracks:

    SP52948-Block-C-level-5-wall-cracks-31Oct2023.png

    Block C wall cracks between Lot 74 and 75:

    SP52948-Block-C-wall-cracks-between-Lot-74-and-75-31Oct2023.png

    Block C wall cracks between Lot 86 and 87:

    SP52948-Block-C-wall-cracks-between-Lot-86-and-87-31Oct2023.png

    Block C level 6 unfinished wall repairs (simply covered by metal plate to hide the damages to common property) due to water leaks since 2018. Some of many pleas to Waratah Strata Management and Uniqueco Property Services to maintain common property - they never responded:

    Building-Manager-ongoing-issues-including-fire-and-health-safety-security-maintenance-25Aug2018

    SP52948-ongoing-issues-fire-safety-maintenance-30May2019

    What should a responsible person think about quality of work done by Waratah Strata Management an Uniqueco Property Services for this specific problem from 2018 to 2023...

    SP52948-Block-C-level-6-unfinished-wall-repairs-due-to-water-leaks-since-2018-photo-2-31Oct2023.webp

    Block C ground floor near fire exit - unfinished wall repairs (simply covered by metal plate to hide the damages to common property) due to water leaks since June 2021:

    SP52948-Block-C-ground-floor-fire-exit-unfinished-wall-repairs-due-to-water-leaks-since-Jun2021-photo-2-31Oct2023.webp

  29. Spot-checks in Block D confirmed many long-term problems on walls in foyers on 3 November 2023.

    Block D wall cracks near Lot 99:

    SP52948-Block-D-wall-cracks-Lot-99-3Nov2023.png

    Block D wall cracks near Lot 102:

    SP52948-Block-D-wall-cracks-Lot-102-3Nov2023.png

    Block D wall cracks near Lot 104:

    SP52948-Block-D-wall-cracks-Lot-104-3Nov2023.png

    Block D wall cracks near Lot 115:

    SP52948-Block-D-wall-cracks-Lot-115-3Nov2023.png

    Block D wall cracks near Lot 123:

    SP52948-Block-D-wall-cracks-Lot-123-3Nov2023.png

    Block D wall cracks near Lot 141:

    SP52948-Block-D-wall-cracks-Lot-141-3Nov2023.png

    Block D wall cracks near unidentified Lot:

    SP52948-Block-D-wall-cracks-unidentified-Lot-3-Nov2023.png

    Block D level 5 wall cracks near garbage room:

    SP52948-Block-D-level-5-wall-cracks-near-garbage-room-3Nov2023.png

    Block D wall cracks near second garbage room:

    SP52948-Block-D-wall-cracks-near-second-garbage-room-3Nov2023.png

  30. Spot-checks in Block B confirmed many long-term problems on walls in foyers on 5 November 2023.

    Block B level 7 telecom cabinet wall cracks:

    SP52948-Block-B-level-7-telecom-cabinet-wall-cracks-5Nov2023.png

    Block B level 6 telecom cabinet wall cracks:

    SP52948-Block-B-level-6-telecom-cabinet-wall-cracks-5Nov2023.png

    Block B wall cracks near Lot 48:

    SP52948-Block-B-wall-cracks-Lot-48-5Nov2023.png

    Block B wall cracks near Lot 41:

    SP52948-Block-B-wall-cracks-Lot-41-5Nov2023.png

    Block B level 4 telecom cabinet wall cracks:

    SP52948-Block-B-level-4-telecom-cabinet-wall-cracks-5Nov2023.png

    Block B level 4 second telecom cabinet wall cracks:

    SP52948-Block-B-level-4-second-telecom-cabinet-wall-cracks-5Nov2023.png

    Block B wall cracks near Lot 11:

    SP52948-Block-B-wall-cracks-Lot-11-5Nov2023.png

    Block B wall cracks near Lot 8:

    SP52948-Block-B-wall-cracks-Lot-8-5Nov2023.png

    Block B wall cracks near Lot 5:

    SP52948-Block-B-wall-cracks-Lot-5-5Nov2023.png

    Block B wall cracks near Lot 2:

    SP52948-Block-B-wall-cracks-Lot-2-5Nov2023.png

    Block B ground floor foyer wall cracks:

    SP52948-Block-B-ground-floor-foyer-wall-cracks-5Nov2023.png

  31. Another concrete cancer due to poor repairs of water leaks in basement of the complex on 6 November 2023:

    SP52948-long-term-water-leaks-and-concrete-cancer-basement-photo-3-6Nov2023.webp

    SP52948-long-term-water-leaks-and-concrete-cancer-basement-photo-1-6Nov2023.webp

    SP52948-long-term-water-leaks-and-concrete-cancer-basement-photo-4-6Nov2023.webp

  32. For more than seven years, large area with concrete cancer due to persistent neglect of water leakages in basement of Block B - best shown by video taken on 9 November 2023. For any reasonable person, it would be difficult to support Waratah Strata Management and Uniqueco Property Services claims of their professionalism and duty of care.

    SP52948-Block-B-basement-long-term-leaks-and-concrete-cancer-9Nov2023

  33. Spot-checks in Block A confirmed long-term problems on walls in foyers on 13 November 2023.

    Block A level 5 wall cracks:

    SP52948-Block-A-level-5-wall-cracks-13Nov2023.png

    Block A level 5 missing foyer lighting:

    SP52948-Block-A-level-5-missing-foyer-lighting-13Nov2023.png

    Block A level 4 unrepaired ceiling near lighting:

    SP52948-Block-A-level-4-unrepaired-ceiling-near-lighting-13Nov2023.webp

    Block A level 2 wall cracks:

    SP52948-Block-A-level-2-wall-cracks-13Nov2023.png

    Block A level 2 fire exit sign:

    SP52948-Block-A-level-2-problem-with-fire-exit-sign-photo-1-13Nov2023.webp

    SP52948-Block-A-level-2-problem-with-fire-exit-sign-photo-2-13Nov2023.webp

  34. An audit of garages which create OH&S risks as cars do not fit them due to overloaded items in garages was conducted on 25 November 2023. Number of cars occupy common property at all times:

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-1-25Nov2023.webp

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-2-25Nov2023.webp

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-3-25Nov2023.webp

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-4-25Nov2023.webp

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-5-25Nov2023.webp

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-6-25Nov2023.webp

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-1-14Jan2024.webp

    SP52948-basement-car-occupying-common-property-due-to-overloaded-garage-space-photo-1-20Jan2024.webp

    Example of Lot 151 (ex-committee member Mrs. Maureen McDonald) is even more drastic because it was continuous over two days:

    SP52948-basement-car-occupying-common-property-in-front-of-Lot-151-due-to-overloaded-garage-space-photo-1-18Jan2024.webp

    SP52948-basement-car-occupying-common-property-in-front-of-Lot-151-due-to-overloaded-garage-space-photo-1-19Jan2024.webp

  35. Brief visit of area behind townhouses on 15 December 2023 show more neglect, and OH&S safety risks, including leaning colorbond fence unpaintained for more that eight years:

    SP52948-townhouse-colorbond-fence-unmaintained-for-more-than-eight-years-photo-1-15Dec2023.webp

    Few videos as irrefutable evidence:

    SP52948-townhouse-colorbond-fence-unmaintained-for-more-than-eight-years-15Dec2023

    SP52948-unfinished-timber-fence-repairs-behind-townhouses-15Dec2023

    SP52948-missing-railings-due-to-neglect-behind-townhouses-15Dec2023

    SP52948-unsafe-common-property-near-townhouses-towards-Fontenoy-Road-15Dec2023

    SP52948-unsafe-common-property-behind-townhouses-15Dec2023

    Check of buildings also showed neglect on 15 December 2023, with emphasis on long-term water leaks in Block B fire stairs:

    SP52948-Block-B-Level-4-fire-stairs-sign-of-neglected-large-water-leaks-15Dec2023.webp

    SP52948-Block-B-Level-5-fire-stairs-sign-of-neglected-large-water-leaks-15Dec2023.webp

  36. Few videos as irrefutable evidence of long-term water leaks in basement of four buildings:

    SP52948-Block-A-basement-neglected-long-term-water-leaks-from-ceiling-20Dec2023

    SP52948-Block-B-basement-neglected-long-term-water-leaks-from-ceiling-20Dec2023

    SP52948-Block-B-basement-second-neglected-long-term-water-leaks-from-ceiling-20Dec2023

    SP52948-Block-C-basement-neglected-long-term-water-leaks-from-ceiling-20Dec2023

    SP52948-Block-C-basement-second-neglected-long-term-water-leaks-from-ceiling-20Dec2023

    SP52948-Block-D-basement-neglected-long-term-water-leaks-from-ceiling-20Dec2023

  37. Few videos as irrefutable evidence of neglected paving areas on 17 January 2024:

    SP52948-neglected-paved-area-near-Block-B-photo-3-17Jan2024

    SP52948-neglected-paved-area-near-Block-B-photo-4-17Jan2024

    SP52948-neglected-paved-area-near-Block-B-photo-5-17Jan2024

    SP52948-neglected-paved-area-near-Block-B-photo-6-17Jan2024

    SP52948-neglected-paved-area-near-Block-D-photo-1-17Jan2024

  38. On 20 September 2023, fallen branches from tree on SP2948 common property damaged fence towards Fontenoy Road, near bus stop - very lucky that this repeated issue did not hurt anyone. Staff of Uniqueco Property Service hid the damaged fence planet behind the column in the little-visited area of basement:

    SP52948-missing-external-fence-panel-towards-Fontenoy-Road-bus-stop-photo-3-20Sep2023.webp

    SP52948-damaged-external-fence-panel-towards-Fontenoy-Road-bus-stop-hidden-in-basement-photo-1-20Sep2023.webp

    Two months later, the problem was still unresolved on 12 November 2023:

    SP52948-missing-external-fence-panel-towards-Fontenoy-Road-bus-stop-photo-1-12Nov2023.webp

    SP52948-damaged-external-fence-panel-towards-Fontenoy-Road-bus-stop-hidden-in-basement-photo-1-12Nov2023.webp

    On 20 January 2024, we "celebrate" four months of no-repair, courtesy of Uniqueco Property Services and Waratah Strata Management:

    SP52948-missing-external-fence-panel-towards-Fontenoy-Road-bus-stop-photo-1-20Jan2024.webp

    SP52948-damaged-external-fence-panel-towards-Fontenoy-Road-bus-stop-hidden-in-basement-20Jan2024.webp

    Waratah Strata Management and Uniqueco Property Services were reminded about this problem. What did they do? Nothing: on 6 February 2024, the gate was still not repaired, making it a second entrance to complex that was not protected or monitored (the other one was unlocked or vandalized gate behind townhouses):

    SP52948-damaged-external-fence-panel-towards-Fontenoy-Road-bus-stop-hidden-in-basement-6Feb2024.webp

    Video of damaged fence on 4 February 2024, unrepaired for four and half months:

    SP52948-damaged-fence-due-to-fallen-tree-branch-unrepaired-since-20Sep2023-on-4Feb2024

    On 20 May 2024, we "celebrated" eight months for this unrepaired fence:

    SP52948-damaged-external-fence-panel-towards-Fontenoy-Road-bus-stop-hidden-in-basement-since-20Sep2023-as-of-20May2024

    SP52948-missing-external-fence-panel-towards-Fontenoy-Road-bus-stop-since-20Sep2023-as-of-20May2024

    On 24 June 2024, we "celebrated" more than nine months for this unrepaired fence:

    SP52948-damaged-external-fence-panel-towards-Fontenoy-Road-bus-stop-hidden-in-basement-since-20Sep2023-as-of-24Jun2024

    SP52948-missing-external-fence-panel-towards-Fontenoy-Road-bus-stop-since-20Sep2023-as-of-24Jun2024

    SP52948-missing-external-fence-panel-towards-Fontenoy-Road-bus-stop-since-20Sep2023-as-of-20May2024

  39. Example of leaning colorbond fence problem for Lot 147, unattended for many years:

    Photo taken on 5 September 2023:

    SP52948-Lot-147-unattached-colorbond-fence-5Sep2023.webp

    Photo taken on 29 January 2024:

    SP52948-Lot-147-unattached-colorbond-fence-29Jan2024.webp

    SP52948-Lot-147-damaged-colorbond-fence

    SP52948-example-of-Uniqueco-Property-Services-maintenance-Lot-147-damaged-colorbond-fence-creating-OHS-risks-7Jun2024

    SP52948 Lot 147 damaged colorbond fence creating OH/S risks for many years on 7 June 2024

    SP52948 Lot 147 damaged colorbond fence creating OH/S risks for many years on 30 August 2024

  40. Elevator in Block A was out of order from at least from 06:25 hours until 16:30 hours on 30 January 2024:

    SP52948-Block-A-elevator-out-of-order-photo-1-30Jan2024.webp

    SP52948-Block-A-elevator-out-of-order-video-1-30Jan2024 (video taken at 15:03 hours on level 2 of Block A)

    SP52948-Block-A-elevator-out-of-order-video-3-30Jan2024 (video taken at 16:18 hours on level 2 of Block A)

    SP52948-Block-A-elevator-out-of-order-video-2-30Jan2024 (video taken at 16:20 hours on ground floor (foyer) of Block A when a tenant from level 4 notified us that elevator was already our of order when she went to work at 06:25 hours in the morning)

    At no time there was a notice about this prolonged problem with the elevator, nor emergency exit doors were opened in the basement of Block A (a standard procedure when elevator is offline for longer periods)

  41. Block D entrance, sliding door was again faulty on 1 February 2024:

    SP52948-Block-D-entrance-sliding-door-faulty-photo-1-1Feb2024.webp

    SP52948-Block-D-entrance-sliding-door-faulty-photo-2-1Feb2024.webp

    The door was still open and issue unresolved on 2 February until around 12:45 when Uniqueco Property Services staff finally removed the notice about the fault:

    SP52948-Block-D-entrance-sliding-door-faulty-photo-1-2Feb2024.webp

    The problem with ageing equipment was well known but not proactively monitored:

    SP52948-entrance-sliding-doors-with-ageing-equipment-in-four-buildings-Oct2021

  42. Evidence on 5 April 2024 showed significant water-related damages on common property and private garages in basement of the buildings. Some of the problems have existed for more than eight years, destroying value of the complex and creating higher costs to repair them:

    SP52948-Block-B-basement-long-term-concrete-cancer-due-to-water-leaks-5Apr2024 (video)

    SP52948-Block-B-garage-water-leaks-5Apr2024 (video)

    SP52948-Block-A-basement-water-leaks-5Apr2024 (video)

    SP52948-Block-B-basement-water-leaks-5Apr2024 (video)

    SP52948-Block-D-basement-near-garbage-bins-water-leaks-5Apr2024 (video)

    SP52948-Block-D-basement-second-area-of-water-leaks-5Apr2024 (video)

    SP52948-Block-D-basement-near-fire-exit-water-leaks-5Apr2024 (video)

  43. Evidence on 7 April 2024 showed long-term lack of repairs of two major water leaks in Block C:

    SP52948-Block-C-level-6-shonky-repair-of-water-leaks-7Apr2024 (video)

    SP52948-Block-C-ground-floor-shonky-repair-of-water-leaks-7Apr2024.mp4 (video)

  44. SP52948 Block D bubbling paint in multiple locations of sixth floor on 7 June 2024

  45. Apart from frequent obstruction of common property for illegal parking, there are other examples of such incidents, which are ignored by Waratah Strata Management and Uniqueco Property Services.

    Double pram left near Lot 160 in Block A for two days on 23 and 24 June 2024:

    SP52948-Block-A-level-2-two-prams-on-common-property-first-day-23Jun2024

    SP52948-Block-A-level-2-two-prams-on-common-property-second-day-24Jun2024

    Two statues left near Lot 164 in Block A on 17 March 2024 and still kept there as of 23 June 2024:

    SP52948-Block-A-level-3-statues-on-common-property-17Mar2024

    SP52948-Block-A-level-3-statues-on-common-property-23Jun2024

  46. Some tenants and owners did not comply with by-laws for appearance of properties. In this example, Block B unit on level 7 continuously breached color scheme for curtains on 15 March 2024 and ever since, as photo on 20 June 2024 and 20 November 2024 proved it:

    SP52948-Block-B-non-compliant-color-of-curtains-15Mar2024

    SP52948-Block-B-non-compliant-color-of-curtains-20Jun2024

    SP52948-Block-B-non-compliant-color-of-curtains-20Nov2024

  47. Lot 158 external door needed touch of paint but due to lack of proactive services by Waratah Strata Management and Uniquerco Property Services, it was done privately in June 2024. It was useless to wait for their actions any longer.

    Many doors in the complex require new paint or proper cleanup, but such actions are never happening. Here are some examples from July 2024:

    SP52948-Lot-with-external-door-requiring-painting-and-unit-number-replacement-5Jul2024

    SP52948-Lot-116-with-external-door-requiring-painting-5Jul2024

    SP52948-Lot-121-with-external-door-requiring-painting-5Jul2024

    SP52948-Lot-175-with-external-door-requiring-painting-5Jul2024

    SP52948-Lot-178-with-external-door-requiring-painting-5Jul2024

    SP52948-Lot-181-with-external-door-requiring-painting-5Jul2024

  48. Photos and videos of how Waratah Strata Management and Uniqueco Property Services maintain SP52948 property in early July 2024.

    SP52948-Lot-115-large-crack-near-entrance-door-5Jul2024

    SP52948-Block-D-basement-water-leak-damages-2Jul2024

    SP52948-Block-B-basement-continuous-water-leaks-near-private-garage-5Jul2024 (video)

    SP52948-Block-C-fire-door-not-self-latching-5Jul2024 (video)

    SP52948-swimming-pool-window-dirty-25Jun2024

    SP52948-swimming-pool-window-dirty-5Jul2024

  49. Some of photos and videos of how Waratah Strata Management and Uniqueco Property Services maintain SP52948 property on 16 August 2024.

    SP52948-Block-B-level-7-neglected-large-wall-crack-telecom-and-electrical-cabinet-photo-1-16Aug2024

    SP52948-Block-B-level-6-neglected-large-wall-crack-telecom-and-electrical-cabinet-photo-1-16Aug2024

    SP52948-Block-B-level-7-neglected-large-wall-crack-telecom-and-electrical-cabinet-photo-2-16Aug2024

    SP52948-Block-B-level-7-neglected-large-wall-crack-telecom-and-electrical-cabinet-16Aug2024 (video)

    SP52948-Block-B-level-6-neglected-large-wall-crack-telecom-and-electrical-cabinet-16Aug2024 (video)

    SP52948-Block-B-level-5-neglected-large-wall-crack-telecom-and-electrical-cabinet-16Aug2024 (video)

    SP52948-Block-B-level-4-neglected-large-wall-crack-telecom-and-electrical-cabinet-16Aug2024 (video)

    SP52948-Block-B-level-3-neglected-large-wall-crack-telecom-and-electrical-cabinet-16Aug2024 (video)

    SP52948-Block-D-foyer-neglected-large-wall-crack-telecom-and-electrical-cabinet-16Aug2024 (video)

    On 15 August 2024, technician was repairing elevator panel in Block A on level 2 (without any advance notice to owners), and day later, this excessive humming noise was detected in Block D:

    SP52948-Block-D-noisy-elevator-video-1-16Aug2024 (video)

    SP52948-Block-D-noisy-elevator-video-2-16Aug2024 (video)

  50. Examples of repetitive problems with tenants and owners abusing parking regulations in the complex, and maintenance staff of Uniqueco Property Services involved in wide-sperad abuse (including their parking in private garage whilst designated parking slot near tennis courts was empty):

    SP52948-persistent-problems-with-parking-on-common-property

  51. SP52948-risks-with-shopping-centre-trolleys

  52. SP52948-ongoing-problems-in-gardens

  53. SP52948-continuous-delays-with-fire-and-OHS-problems

  54. SP52948-risks-with-fallen-trees-and-lack-of-their-proactive-maintenance

  55. SP52948-continuous-problems-with-smoking-and-health-hazards

  56. Major water leaks happened in Block D in August 2023, and repairs were allegedly completed at high standards. Reality was different - on 18 November 2024 NCB Plumbing van was found parked in basement on Block D and during the afternoon it was found why they were there:

    SP52948-Block-D-basement-parked-NCB-Plumbing-van-for-water-leaks-repairs-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-1-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-2-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-3-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-4-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-5-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-6-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-7-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-8-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-9-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-10-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-11-18Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-video-1-18Nov2024 (video)

    SP52948-Block-D-ground-foyer-ceiling-water-leak-video-2-18Nov2024 (video)

    SP52948-Block-D-ground-foyer-ceiling-water-leak-video-3-18Nov2024 (video)

    Leakages increased the day later on 19 November 2024:

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-1-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-2-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-3-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-4-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-5-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-6-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-7-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-8-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-9-19Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-video-1-19Nov2024 (video)

    SP52948-Block-D-ground-foyer-ceiling-water-leak-video-2-19Nov2024 (video)

    Leakages also increased the risk of people slipping on wet tiles on 19 November 2024:

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-10-19Nov2024

    Problem continued on 21 November and Uniqueco Property Services only informed owners on 22 November 2024:

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-1-21Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-finally-announced-to-owners-photo-1-22Nov2024

    Status on 25 November 2024, which also reconfirmed that Uniqueco Property Services used Ikea trolley:

    SP52948-building-manager-using-Ikea-trolley-25Nov2024

    SP52948-building-manager-using-Ikea-trolley-photo-2-25Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-3-25Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-5-25Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-6-25Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-7-25Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-8-25Nov2024

    Status on 26 November 2024:

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-1-26Nov2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-2-26Nov2024

    Status on 3 December 2024:

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-1-3Dec2024

    SP52948-Block-D-ground-foyer-ceiling-water-leak-photo-2-3Dec2024

  57. As of 19 November 2024, Waratah Strata Management and Uniqueco Property Services did not explain removal of common property (downlights in two buildings) since mid-2023 without owners corporation approval at any meeting (and who took that property):

    SP52948-Block-A-foyer-common-property-downlights-19Nov2024 (video)

    SP52948-Block-B-foyer-illegally-removed-common-property-downlights-19Nov2024 (video)

    SP52948-Block-C-foyer-common-property-downlights-19Nov2024 (video)

    SP52948-Block-D-foyer-illegally-removed-common-property-downlights-19Nov2024 (video)

  58. Brief walk in gardens on 20 November 2024, found these items:

    SP52948-unsightly-colorbond-fence-behind-townhouse-212-photo-1-20Nov2024

    SP52948-unsightly-colorbond-fence-behind-townhouse-212-photo-2-20Nov2024

    SP52948-Block-D-pavers-neglected-for-more-than-seven-months-photo-1-20Nov2024

    SP52948-Block-D-pavers-neglected-for-more-than-seven-months-photo-2-20Nov2024

  59. Brief walk on 22 November 2024, found these items:

    SP52948-Block-C-basement-near-elevator-furniture-clutter-OHS-risk-photo-1-22Nov2024 (video)

    SP52948-Block-C-Lot-75-large-crack-near-external-doors-22Nov2024

    SP52948-Block-C-Lot-75-large-crack-near-external-doors-photo-2-22Nov2024

    SP52948-Block-C-basement-near-elevator-furniture-clutter-OHS-risk-photo-1-22Nov2024

    SP52948-Block-C-basement-near-elevator-furniture-clutter-OHS-risk-photo-2-22Nov2024

    SP52948-Block-C-basement-near-elevator-furniture-clutter-OHS-risk-photo-3-22Nov2024

    SP52948-Block-C-basement-near-elevator-furniture-clutter-OHS-risk-photo-4-22Nov2024

    SP52948-Block-D-basement-near-elevator-furniture-clutter-OHS-risk-photo-1-22Nov2024

    SP52948-Block-D-basement-near-elevator-furniture-clutter-OHS-risk-photo-2-22Nov2024

    SP52948-Block-D-basement-near-elevator-furniture-clutter-OHS-risk-photo-3-22Nov2024

  60. Many common-property problems exist in Lot 158 alone. They are completely ignored by Waratah Strata Management and Uniqueco Property Services. Last attempt to engage with them was an email sent on 27 October 2023, a day after AGM 2023 where Lot 158 prevented illegal renewal of three-year contract with Uniqueco Property Services:

    SP52948-unresolved-common-property-maintenance-issues-in-Lot-158

    Because Waratah Strata Management (Mr. Robert Crosbie and Mr. Heath Crosbie) and committee members (Mr. Stan Pogorelsky, Mr. John Gore, Ms. Genelle Godbee, Mr. Ramesh Desai, Ms. Kathryn Cutler, Mr. Carlos Fornieles Montoya, Mr. Andrew Ip, and Mr. Jeffery Wang, whilst Mrs. Marianna Paltikian was notified through strata manager) did not answer any questions about dubious expenses at AGM 2023, Uniqueco Property Services was also asked to provide their responses:

    SP52948-AGM-2023-dubious-invoices-24Oct2023

    On 17 September 2024, Waratah Strata Management manipulated Open Work Orders and removed 12 issues, including still outstanding Lot 158 sunroom leaks. Screenshots of first page on Waratah Strata website for SP52948 Open Work Orders at 16:14 hours and 16:24 on 17 September 2024 were significantly different:

    SP52948-Waratah-Strata-Management-forgery-of-Open-Work-Orders-17Sep2024

    On 23 September 2024, NSW Fair Trading reported that Waratah Strata Management and committee members rejected mediation offer, but that decision was not given to SP52948 even as of late October 2024:

    SP52948-declined-NSW-Fair-Trading-mediation-case-00994497-23Sep2024

    Lot 158 submitted Motions for AGM 2024:

    SP52948-Motions-by-Lot-158-AGM-1Oct2024

    Lot 158 submitted requests for answers to Waratah Strata Management, Uniqueco Property Services, (cc-ed to NSW Fair Trading case 11317277 (escalation to NSW Fair Trading Commissioner Natasha Mann)), and committee members on 5 November 2024:

    REQUEST-Prepare-responses-to-Lot-158-at-AGM-2024-5Nov2024

    Lot 158 submitted concerns and amendments for AGM 2024 to Waratah Strata Management, Uniqueco Property Services, NSW Fair Trading case 11317277 (escalation to NSW Fair Trading Commissioner Natasha Mann), and committee members on 15 November 2024:

    SP52948-Lot-158-submissions-for-problems-at-AGM-2024

  61. Walk in gardens in late November 2024 found these long-term issues:

    SP52948 Lot 147 damaged colorbond fence creating OH/S risks for many years on 18 November 2024

    SP52948 Lot 147 damaged colorbond fence creating OH/S risks for many years on 29 November 2024

    SP52948-townhouse-195-with-damaged-gutter-28Nov2024

    SP52948-townhouse-195-with-damaged-gutter-photo-2-28Nov2024

  62. Concrete cancer on wall near fire exist door in basement of Block B, which committee member Mrs. Marianna Paltikian can see from her garage in Lot 88 every day, has not been properly repaired since 2013, as photos on 16 January 2025 show. Wall is literally crumbling under touch:

    SP52948-Block-B-basement-concrete-cancer-due-to-water-leaks-unresolved-since-2013-photo-1-16Jan2025

    SP52948-Block-B-basement-concrete-cancer-due-to-water-leaks-unresolved-since-2013-photo-2-16Jan2025