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| From: | SP52948 owner |
|---|---|
| To: | Robert Crosbie Waratah Strata Management |
| Subject: | PROBLEM REPORT: SP52948-report-submitted-elevator-in-Block-C-going-in-wrong-direction-multiple-times-18Jul2021 |
| Date: | 25/12/19, 8:58 am |
Lot 158 owner entered elevator of Block C in basement at around 15:19 hours on 18 July 2021. They were alone in the elevator.
Three levels were pressed: 3, 4, and 7 (to check fire exit lights).
As designed and expected, elevator stopped on level 3, fire exit light was quickly checked without leaving the elevator car, and then elevator stopped on level 4. Again, Lot 158 quickly checked fire exit lights without leaving the elevator car.
Instead of going up to level 7, whilst the light for level 7 was still illuminated on the control panel, the elevator went down to level 2, where an elderly couple (a female accompanying and a male in a wheelchair) wanted to go downstairs.
Lot 158 explained that they were actually going up and that it would be best for them to wait for the levator to return. The couple accepted.
In spite of light for level 7 still illuminated on the control panel, the elevator continued trip down to basement. At that point, Lot 62 owner wanted to embark. Lot 158 kindly but firmly asked that Lot 62 wait for the next opportunity as per Covid-19 recommendations. Lot 62 kept on saying that notice board stated two people can be in the elevator, and Lot 158 responded that the note actually said "up to two people" and Lot 158 did not feel comfortable letting Lot 62 enter the elevator.
Lot 158 continued with trip up, but instead of going to level 7, it again stopped on level 2 for couple who actually wanted to go down. By that time, Lot 158 decided to exit the elevator and allow older couple to use it for trip down.