Investigative Journalism and Learning Hub - Waratah Strata Management ignored requests to answer if SP52948 security guards had valid licence and police checks for last two years on 17 September 2019

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From: SP52948 owner
To: Waratah Strata Management
Subject: SUMMARY: SP52948 - Owners corporation refuses to answer if security guards have valid licence and police checks for last two years - 17Sep2019
Date: 17/9/19, 6:16 pm

For public records as it is expected the issues with management of strata complex SP542948 will escalate.

Four attempts over the last two years have been made to find out if security guards working in night shift are licensed to work in our complex. Two of the four security guards working in the complex definitely do not have licence, and for two others it is difficult to check it because owners corporation refuses to provide their names.

The two occasional security guards have number of complaints against them (one of them even four Police Events for attempted stalking, harassment, and intimidation).

Owners corporation declined to respond. They also refuse to notify the owners.

On 15 September 2019, another currently unlicensed security guard operated in the complex, who used to work as a relief worker. They do not have current operator security licence, which creates insurance risks for strata plan SP52948, lacks the police clearance, and causes strata plan to overpay for services not provided (security guards charge higher rates than ordinary employees in night shift).

Another night with security guard in question.

In addition, there is suggestion by some tenants in the complex that this same person was responsible for unpleasant treatment of fresh food delivery person several months ago. Owners corporation was asked the questions and they declined to respond: please confirm or refute it with facts?

Owners have absolute interest in staff working in the complex to be reliable, ethical, police-checked, and professional:

a) Has owners corporation notified insurance company of the risks of employing unlicensed security guards (even occasionally)?

b) Have owners corporation notified Fair Trading that they knowingly overpay invoices for security guards if they are not licensed at all times?

c) Has owners corporation notified owners that they pay high price each time unlicensed security guards work in the complex?

d) Has owners corporation notified owners that if the security guards do not have licence, there is no Police check of their character and background?

Regards,


-------- Forwarded Message --------
Subject: Re: UPDATED REQUEST: SP52948 Security Guard duties in night shift - 1Sep2019
Date: Sun, 1 Sep 2019 21:29:59 +1000
From: SP52948 owner
To: Waratah Strata Management

Luck had it that Lot 181 (who claims to be a valid member of the Executive Committee) drove into the complex at 20:51 hours and was witness of which staff worked as security guard this evening.

On 1/9/19 8:40 pm, SP52948 owner wrote:

Hi,

The request dated 3 March 2018 was neither responded to nor found in strata files on 31 May 2019.

Owners in the complex are of the belief that they are protected by licensed security guards at night for the last 23 years (many years ago they were even required to have valid First Aid certification).

This evening, staff was seen in the office two times who did not appear to have valid Security Guard Class 1, or similar, license:

https://www.onegov.nsw.gov.au/PublicRegister/#/publicregister/search/Security

As a matter of priority, please provide the following information:

a) Are night shift staff required to have valid Security Guard Class 1 license (as it used to be the case with previous building managers and caretakers)? To be eligible for this license, one must have a National Police Certificate as well.

b) If so, provide names of SP52948 night shift staff that have valid Security Guard Class 1 or similar license?

c) If the Security Guard Class 1 (or similar) license is not required, please notify all owners in the complex so that a proper review is done why are owners paying such high costs for night security.

d) If Security Guard Class 1, or similar, license is required for night shift work in our complex, then provide details of who works this evening in the complex (evidence has been collected on our side). If such person is not licensed (and should be), who approved UNLICENSED STAFF to work today and two times in last two years (also reported by Lot 158 but not responded to or actioned)?

Regards,


-------- Forwarded Message --------
Subject: Security Request: SP52948 Provide details of staff who are licensed to conduct security guard duties in night shift - 3Mar2018
Date: Sat, 3 Mar 2018 22:04:38 +1100
From: SP52948 owner
To: Waratah Strata Management
CC: Simon Wicks Waratah Strata Management

Hi,

For the immediate attention of the Secretary of the SP52948.

a) Owners corporation failed to sign the document that ensured his staff would not follow, stalk or bully my wife (or members of the family) in any form, as per her recent request.

b) Night shift is one of periods with heightened security-related risks.

We request immediate confirmation of which staff or subcontractors have license to work as security guards in the complex:

Names and license details