Investigative Journalism and Learning Hub - Waratah Strata Management failed to reply to SP52948 owner for bedroom ceiling problem after recent renovations above their unit on 3 August 2019

From:	SP52948 owner
To:	Robert Crosbie, Frank Tallaridi
Subject:	Re: DAMAGE REPORT: Lot 158 bedroom ceiling after recent renovations above the unit 3Aug2019
Date:	5/8/19, 8:18 am

You are entitled to have own opinion. As proven before, maintenance staff was proven to be wrong most of the time as far as repairs and maintenance of the complex is concerned.

The fact is that the paint and piece of concrete bubbled down recently and eventually fell off when I touched it two days ago. Simple as that.

We are not going to contact Macquarie Maintenance as we pay for the services to maintain common property.

On 3/8/19 6:51 pm, maintenance staff wrote:

In reply to this email. The unit above 158 is Unit 164 on Level 3.  There has been no scheduled renovations to this unit.  
The recent renovations carried out in A Block was for Unit 170 which is on Level 4.
FYI between each floor there is a concrete slab which is approx. 300 wide. 
From the picture sent it appears that the hold is going towards the ceiling and not coming out from above.
If you require this to be inspected, please contact Macquarie Maintenance.

On 3 Aug 2019, at 10:34 am, SP52948 owner wrote:
Hi,

A damaged ceiling in one of the bedrooms in Unit 158 has just appeared,
as per attached photo.

It seems that some protruding metal or nail is the cause of it.

Whole unit 158 was renovated and repainted just two years ago.

Regards,