From: |
SP52948 owner |
To: |
Steve Carbone Uniqueco Property Services |
CC: |
Robert Crosbie Waratah Strata Management |
Subject: |
Re: Incident at Macquarie Garden 11 June 2017 |
Date: |
11/6/17, 6:54 pm |
There was no incident and I have evidence. You are making it
up.
No privacy of owners was disturbed. Please refrain from
unsubstantiated statements.
And do not try to make up stories about it.
Cleaner tried it several times in previous years and I
shut him down with evidence. In fact, when I showed him what he
should do, he ignored it. On one occasion, it took more than a
month to replace failing LED for fire safety on level 2 in my
building. Maybe he thought it was funny to keep lights off!?
Two ladies who rent in Block D approached me with concerns about
photos. I showed it to them and they had perfect proof that only
externals of the buildings and gardens were of my interest. They
had absolutely no complaints about my actions.
The photos will be published tonight. They deserve to be seen as
proof of quality of services we get for years.
The latest photos show horrible state of the garden beds, rust
protruding (like in the pool area), and internal side of the
louvres completely rusting in many areas. The tenants that called
you were certainly shocked by what they saw on buildings and
gardens.
I should not need to take pictures how the complex looks. It is
your job, in your contract. I mentioned it to you in blunt words
when we met with Robert Crosbie in early March 2017. You decline to
act in accordance with the contract in spite of my repeated
warnings and pleas. Check Sections 14.1(a) and 15.2 of the
contract. I have evidence that I asked you to do it. EC members
were asked to enforce compliance with the contract too.
Or, coverage on site between 5pm and 5am seven days a week
(Schedule 3, Section 3). Just last week I proved that locksmith was
unattended on Saturday and nobody from your staff was in the
complex.
This is not the first time to see site unattended between 3pm and
5pm too.
These are just some of the tasks that you are paid for and failing
to deliver. I deliberately mentioned that you were directly
responsible for roof membrane quotes without tenders as it is a
fact that you did not deny (and cannot). There are many more items
that you are now FORCED to fix, thanks to me. Not EC or strata
agency, but me. Let's give credit to me when it is due.
I also took evidence that fire door 2 is certainly not closing
automatically and still jams. Just two months ago, you claimed all
were "certified" as good.
I do not worry about my statements because they are factual and
evidence is there. You either know very little about assaults on my
wife and threats against me or chose not to know.
I am glad to see that cleaner attended work since the
"incident". That is very good and shows no threat comes from me as
long as he does what he is paid for only. The rest is in my hands
and the Police.
Waratah Strata website is not operational. No owner can log in for
the last several days.
As I said, EC members and some of your staff, including you (you
certainly have some very honest people), are fully aware that my
wife has serious health issues. Any deliberate stress (like
following her, coming too close to her, snooping on her car when
washing it), can kill her. Anybody doing it on purpose is guilty of
premeditated kill attempt. This is not a joke. Repeat: NOT A
JOKE.
Now, I will share little piece of information what others think of
you. This is an illustration of your behaviour. When my wife had
serious health incident several months ago, you did not have
decency to open gate for the ambulance car. You sat at your desk
and watched ambulance officers carry my wife on a stretcher down
the stairs. I rushed from work to see my wife at the hospital and
the first thing two ambulance officers asked me was who had
employed such ignorant and unhelpful building manager who saw what
was happening but decided not to offer help. I replied that maintenance staff
was a perfect example of people who had given him a
job.
And that is just a small incident of many that my wife and I have
experienced. By the way, I know that Lot 88 hired
cleaner for work elsewhere. That is an undeclared conflict of
interest. And Lot 88 has second gas connection too. Whether she
uses it, that is something for you to check.
In fact, there are number of lot owners your inspection failed to
find in regards to second gas connection. They were charged levies
in the past (although, apart from me, no other owner had
information about it).
If you want to have an honest talk, without hidden agendas, I am
certainly available. We have business relationship and I PAY for
your work. The solution is very simple. No games please as I have
no time for them.
Regards,
On 11/06/17 17:29, Steve Carbone wrote:
On Sunday, 11th
June, maintenance staff received a phone call from a resident who was
concerned regarding certain activities been carried out by
yourself.
There is a privacy issue
when a person is caught taking photos of other residents or their
private homes. This is of serious concern as one’s privacy is
to be respected at all times.
When confronted regarding
the taking of photos, words were exchanged. Of
particular concern was the mention of maintenance staff's
character. Discussion of his character and in particular
accusing him of corruption is cause for defamation of
character. When this occurs it is at the discretion of the
individual to take matters further.
As you are aware, we pride our business
reputation and been accused of corruption, goes against our moral
qualities, work ethics and principles. It is with great
disappointment that we received a phone call from a resident
regarding your conversation. You can see the work been
carried out onsite and instead of appreciating the effort and
dedication of our workers you seem to hinder their
efforts.
Another point of conversation was the two
assaults to your wife. To our knowledge and
understanding, the only incident on record is the assault to our
worker by yourself, with your wife present. This matter is
currently been investigated and not a topic of discussion. We
are not aware, or have been officially informed of any assault on
your wife.
It is very disappointing to hear that the
pride we take with our work been discussed with such untruths.
Regards,