Investigative Journalism and Learning Hub - Waratah Strata Management refused to repair faulty SP52948 Lot 158 remote control on 18 January 2020

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From: SP52948 owner
To: Robert Crosbie Waratah Strata Management
CC: Frank Tallaridi Waratah Strata Management
Subject: REQUEST FOR REPAIR OR REPLACEMENT: Unit 158 - Faulty Remote Control 18Jan2020
Date: 21/1/20, 6:06 pm

Good afternoon,

As a valid member of the Executive Committee (to be confirmed legally), Lot 158 submits the following request:

One of the remote control devices for external garage door to the complex stopped working recently for Lot 158. It was delivered to the security guard on Saturday 18 January 2020, with request to be repaired or replaced.

Earlier today, maintenance staff rejected the task.

a) Remote control for external garage door to the complex stopped working recently for Lot 158.

b) Lot 158, and all owners they know personally, had at least one of their remote control devices fully paid from common funds.

c) The remote controls are part of common property and have been paid from common funds (same way as smoke detectors - next week Fire Safety inspections are scheduled).

d) Through random checks of available strata files, it is easy to confirm that remote controls were paid for common funds, including for several members of the Executive Committee.

Would you please organize the replacement or the repair of the remote control as soon as practicable (without any cost to Lot 158).

Thank you,


-------- Forwarded Message --------
Subject: Unit 158 - Faulty Remote Control
Date: Mon, 20 Jan 2020 19:54:46 +1100
From: Uniqueco Property Services
To: SP52948 owner

Dear Unit 158,
Re:  Faulty Remote Control
Confirming that your remote has been inspected and found to be faulty.
This remote is not available through Strata, as they only supply Access Cards.
If you wish to purchase a new remote, once purchased we can program this for you.  
If you wish to program yourself you can open the back of your current remote and the digit code is there for you to program.
When convenient you can collect your faulty remote from the office.
Regards,

Macquarie Gardens
1-15 Fontenoy Road
NORTH RYDE