Investigative Journalism and Learning Hub - Waratah Strata Management ignored evidence of SP52948 Lot 158 failed access to waratahstrata website and poor ventilation in one bathroom and laundry on 20 June 2018

From:	Robert Crosbie Waratah Strata Management
To:	SP52948 owner
Subject:	RE: SUMMARY: Evidence of SP52948 Lot 158 failed access to waratahstrata and poor ventilation in one bathroom and laundry on 20Jun2018
Date:	21/6/18, 3:21 pm

I will not be clicking on any links from sources that I do not trust.

Regards,

Robert Crosbie

Waratah Strata Management

P.O. Box 125, Eastwood NSW 2122

Fx (02) 9114 9598

Here are the short videos for:

a) Proof that my web account at Waratah Strata STILL does not work, even as of 20 June 2018, and for the last two-three months or so.

b) Proof that ventilation is appallingly poor in one bathroom and laundry on 20 June 2018, and for the last month or so.

Access to these files is strictly controlled and secured by using 2048-bit SSL encryption:

You will reach this welcome banner:

... is requesting your username and password. The site says: “ROBERT-only”

Type in the user name and password as shown below (they are CASE-SENSITIVE):

User name:

Password:

The secure website gives you access to many strata files, including:

[VID]    SP52948-Lot-158-evidence-of-failed-login-at-waratahstrata-20Jun2018.3gp   
[VID]    SP52948-Lot-158-first-bathroom-good-ventilation-and-suction-20Jun2018.3gp        
[VID]    SP52948-Lot-158-laundry-poor-ventilation-20Jun2018.3gp   
[VID]    SP52948-Lot-158-second-bathroom-poor-ventilation-20Jun2018.3gp   
[VID]    SP52948-Lot-158-second-bathroom-poor-ventilation-and-lack-of-suction-20Jun2018.3gp   

Access to my secure website is strictly monitored for security and auditing perspective in a reliable and professional manner, without disclosure of passwords. Here is a proof from logs that can be provided to enforcement agencies and other legal entities:

15.44.45.101 - user [20/Jun/2018:21:20:22 +1000] "GET SP52948-Lot-158-second-bathroom-poor-ventilation-and-lack-of-suction-20Jun2018.3gp HTTP/1.1" 200 13937205

Please attend to these issues promptly.

Forgot to mention:

I request that web logs be provided to prove how many failed attempts

and from which IP addresses they came for my account at Waratah Strata

over the three months.

If there were ANY successful logins since April 2018 - they were not

mine, which means somebody used my account illegally.

Thank you.

On 16/06/18 09:00, SP52948 owner wrote:

For more than three weeks now, at least one of the exhaust fans on roof

in Block A is failing to provide proper ventilation in Block A.

The smell coming through the vent quite often is unbearable, so much so

that we had to cover the two grilles in one bathroom and laundry room.

There was a commitment by maintenance staff on notice board that the

problem would be resolved within a week but that did not happen yet, or

the work was not done properly.

Please attend to it as a matter of urgency.

I note that my web account is still blocked three months after I

reported it and that Waratah Strata Management admitted obtaining access

to my private password without authority or disclosure (that was not the

default password but the one ONLY I SHOULD KNOW). This:

a) Discriminates against my family and me,

b) Prevents us from accessing strata files that are published on website,

c) Prevents us from accessing invoices for levy payments,

d) Prevents us from reviewing current balance sheet of strata plan,

e) Prevents us from reviewing current payments for our levies,

f) Possibly provides out web account details to third-party as there is

no evidence of proper keeping private information at Waratah Strata.

Regards,

Lot 158