| From: |
SP52948 owner |
| To: |
Robert Crosbie, Frank Tallaridi |
| Subject: |
PROBLEM REPORT: SP52948 Elevator in Block A out of service and delayed Liftronic work for two and half months in spite of documented problems - 19Feb2020 |
| Date: |
19/2/20, 8:08 pm |
Good
evening,
a) Yesterday, elevator in Block D entered eight day out of
service.
And it was eight day that notice board in Block D had no
information about elevator problems.
b) On 9 December 2019, staff tried to dismiss
repeated complaints about poor operation of elevators in the
complex and gave promise that Liftronic would address it in the
following two weeks (attachment
"SP52948-promise-for-elevator-maintenance-and-forced-to-deliver-due-to-repeated-failures-two-months-later-on-19Feb2020.webp").
That did not happen in December 2019, nor in January 2002, nor
until today - 19 February 2020 - almost two and half months
later.
c) Based on documented problems with elevators, Liftronic was
finally requested to recheck them today (attached is a photo taken
from notice board in Block A
"SP52948-Liftronic-urgently-called-back-to-retest-all-four-elevators-over-period-of-three-days-just-three-months-after-major-upgrades-19Feb2020.webp").
This was, without any doubt, forced by tireless work of Lot 158
owners, and complaints from owners in Block D.
d) Around 13:43 hours today, owner of Lot 158 was unable to use
elevator in Block A. Attachment
"SP52948-elevator-in-Block-A-out-of-service-at-1343-hours-19Feb2020.webp".
Normally, one of the fire doors in Block A would be open for owners
to walk up from garage areas and make their access to upper floors
convenient and easy.
Fire doors 1 and 2 were not opened today (attachment
"SP52948-Fire-door-1-closed-while-elevator-in-Block-A-out-of-service-19Feb2020.webp"),
making it more difficult for owners in Block A to go to upper
floors while the elevator was out of service.
Whilst the fire doors were closed, staff were comfortably sitting in the office provided to them
from owners corporation.
Regards,
