Investigative Journalism and Learning Hub - BCS Strata Management slow response to rectify SP52948 elevator problem on 17 October 2012

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From: SP52948 owner
To: Peter Bone BCS Strata Management
Subject: Re: SP 52948 - RE: LIFT PROBLEM UNATTENDED: Four and a half days
Date: 17/10/12, 10:39 pm

Caretaker staff are not here for the last two days.

At this stage, it is now five days without any resolution.

If I see them tomorrow, I will ask. If not, I think you manage caretaker's affairs.

On Tue, 2012-10-16 at 16:02 +1100, Peter Bone wrote:

Have you spoken to the Building Manager re this matter? The notice states that she has spoken to the lift maintenance company.

Regards

Peter Bone

Raine & Horne Strata-Sydney

-----Original Message-----

From: Sp52948 owner

Sent: Tuesday, 16 October 2012 3:34 PM

To: Peter Bone

Subject: LIFT PROBLEM UNATTENDED: Four and a half days

Hello,

From Friday morning this problem with lift in Block A is evident.

We pay expensive maintenance for them.

Is there a reason why the issue still persists after four and a half days?

I can understand and justify the technician not coming on the weekend for non-urgent work... But the weekend is long gone.