Investigative Journalism and Learning Hub - Waratah Strata Management ignored repeated request to warranties for major projects in period from 2017 to 2019 on 1 March 2020

From:	SP52948 owner
To:	Robert Crosbie, Frank Tallaridi
Subject:	OFFICIAL REPEATED REQUEST: Evidence of warranties for major upgrades done in period 2017-2019 - 1Mar2020
Date:	1/3/20, 12:53 pm

Good morning,

Maintenance staff silently started repairing damaged garden bed walls neat tennis courts. Thanks to Lot 158 complaints.

The attached photos contain undisputed evidence about it.

More of a concern are what appears to be missing warranties Lot 158 asked for during two document searches but Waratah Strata Management failed to provide:

31 May 2019

20 September 2019

So, here it is again: please IMMEDIATELY provide the following:

• Warranty of Workmanship from Townview Painting Services
• Dulux Warranty
• Liftronic Warranty

The attachments with Townview email discussed the warranties on 23 August 2017.

Thank you,

Good morning,

Photos speak form themselves.

Bubbling paint, peeling paint, rusting of louvres, and much more.

During recent heavy rain evidence was also collected of water leakages through four piping conduits in the basement (one even going directly inside a garage of an owner onto their car). The leakages are not in the area where garden beds are located but straight below the buildings.
In addition, video and photo evidence was collected of water leak on level 5, 6, and 7 in fire stairs of Block B during heavy rain on 9 February 2020.

It is noted that Waratah Strata Management, at AGM 2019, bluntly and in an ignorant manner refused to deal with overdue repairs of roof membranes on half-roof of Block B, and whole roof of Block A and C, stating that  "they would be repaired when the problem occur" (reactive maintenance). Waratah Strata Management and maintenan ce staff ignored professional assessments so far and failed to document it in the minutes of the general meeting.

Regards,

• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-1-1Mar2020.webp
• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-2-1Mar2020.webp
• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-3-1Mar2020.webp
• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-4-1Mar2020.webp
• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-5-1Mar2020.webp
• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-6-1Mar2020.webp
• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-7-1Mar2020.webp
• SP52948-example-of-repeated-repairs-of-garden-bed-walls-near-tennis-courts-just-two-and-half-years-after-major-maintenance-photo-8-1Mar2020.webp
• SP52948-Townview-promise-to-Waratah-Strata-Management-to-provide-Dulux-warranties-for-major-painting-work-part-1-23Aug2017.webp
• SP52948-Townview-promise-to-Waratah-Strata-Management-to-provide-Dulux-warranties-for-major-painting-work-part-2-23Aug2017.webp