Investigative Journalism and Learning Hub - BCS Strata Management ignored complaints about SP52948 maintenance on 19 October 2015

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From: SP52948 owner
To: BCS Strata Management, EC members
Subject: SUMMARY SP52948 Current State of Complex Management on 19Oct2015
Date: 18/10/15, 4:36 pm

Hello,

Some updates worth sharing for the benefit of all owners and investors.

a) One day after my last email on 5 October 2015, work on roof repairs in Block D finally started, seven months behind the schedule as per the only EC meeting held during FY 2015 on 4 March 2015, or three years and three months after Napier & Blakely warned about neglected roofs in their professional building report in July 2012!

Again, without any evidence of competitive quotes, Kintyre is doing the work, at cost of $109,285.00 (GST inclusive) with alleged discount of 40%.

Just this year (2015), for roof repairs of Block B and D, Kintyre charged, or will charge when the second invoice for Block D is issued, owners corporation $168.641.00.

b) Block A and C are still outstanding for roof repairs.

The problem with piping and leakages is now bigger than ever before. An example is currently scheduled job to waterproof balcony of Lot 193 in Block A (see enclosed document).

c) Latest photos of the exterior of buildings tell the horror story of neglect:

Macquarie-Gardens-photos/gallery/index.php?/category/19

Waterproofing and painting of exterior of buildings has not even started on any building.

d) Latest photos of garden beds, garage areas, and backyard display the real looks and prove the need for better management of common funds:

Macquarie-Gardens-photos/gallery/index.php?/category/20

In August 2013, BCS Strata Management allegedly obtained two quotes for repairs and repainting of garden beds. One quote included full and proper repairs at total cost of $13,200.00 (GST inclusive, including 5-year warranty). The other quote was in amount of $5,170.00 (GST inclusive), with 10-year guarantee against peeling, blistering and flaking. The second (cheapest) quote won, but their work incurred $10,670.00 (GST inclusive), which was never disclosed to any owner. In addition, other work was required since 2014, which made garden beds costs blow up to around $22,000.00 as of October 2015. The third service provider now uses dodgy repairs by covering huge cracks in garden walls with metal plates. However, through the inner side of the walls, water penetration continues unabated. Again, owners are not told about these hidden costs and warranties that BCS Strata Management failed to enforce upon service providers.

Issues still unresolved: uneven pavers in several areas (reported as tripping hazard in OH&S report dated July 2012, garden beds, cracked concrete in various walking areas -another tripping hazard, abandoned car engine rusting behind townhouses, broken fence towards neighbour buildings, broken treadmill rusting in garage area for more than six months,...).

e) Whilst checking the complex today before 08:00 am, I even uncovered opened backdoor to Block A, at the time was when no caretaker or security staff were in the complex.

I deliberately did not want to notify the caretaker or security during the day to see how much they check the complex themselves. Another check at 16:10pm today shows that the firedoor is still partially opened.

Reminder for owners that these firedoors were common access points for numerous break-ins into the complex over the years.

f) I had another exchange of emails about mismanagement of the complex and BCS Strata Management with the Department of Fair Trading. They also include strong evidence that, unless BCS Strata Management and the EC provide full documents, they have no proof that AGM 2014 was compliant with the Act.

I have now disclosed serious and undeniable evidence about BCS Strata Management who deliberately prevented me from accessing the financial and other strata documents before AGM 2014.

g) BCS Strata Management and their COO Greg Freeman were given a notice to comply with document viewing as per SSMA 1996 S108 and requirement to ask me for my Motions before AGM 2015.

The Department of Fair Trading received a copy of it so that they cannot pretend that processes for AGM 2015 were lawful.

h) One day after my last email on 5 October 2015, one of the illegally long-term parked cars/vans disappeared (photo enclosed). For around 12 months the van was in the same spot.

When the van was moved away in early October 2015, in the same space another car has been parked as a place-holder ever since.

One of the Motions for AGM 2015 will be to change By-Law 2 and introduce market-rate charges for permanent parking on common property, or force Compliance Notices to be sent to those who abuse their rights.

More details will be provided as they come.