Investigative Journalism and Learning Hub - Waratah Strata Management ignored request to provide details of SP52948 security guard duties on 16 September 2019

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From: SP52948 owner
To: Frank Tallaridi Waratah Strata Management, Robert Crosbie
Subject: Re: REPEATED REQUEST: SP52948 Security Guard duties in night shift - 16Sep2019
Date: 16/9/19, 6:55 pm

Another night with security guard in question.

Last night (15 September 2019), the security guard, occasional staff member worked at SP52948. His licences expired a month ago.

In addition, there is suggestion by some tenants in the complex that this same person was responsible for unpleasant treatment of fresh food delivery person several months ago. Could you please confirm or refute it with facts?

Lot 158 has absolute interest in staff working in the complex to be reliable, ethical, police-checked, and professional.

At the same time, please confirm the following:

a) Have you notified insurance company of the risks of employing unlicensed security guards (even occasionally)?

b) Have you notified Fair Trading that you knowingly overpay invoices for security guards if they are not licensed at all times?

c) Have you notified owners that they pay high price each time unlicensed security guards work in the complex?

d) Have you notified owners that if the security guards do not have licence, there is no Police check of their character and background?

Regards,


On 1/9/19 9:29 pm, SP52948 owner wrote:

Luck had it that Lot 181 (who claims to be a valid member of the Executive Committee) drove into the complex at 20:51 hours and was witness of which staff worked as security guard this evening.

On 1/9/19 8:40 pm, SP52948 owner wrote:

Hi,

The request dated 3 March 2018 was neither responded to nor found in strata files on 31 May 2019.

Owners in the complex are of the belief that they are protected by licensed security guards at night for the last 23 years (many years ago they were even required to have valid First Aid certification).

This evening, staff was seen in the office two times who did not appear to have valid Security Guard Class 1, or similar, license:

https://www.onegov.nsw.gov.au/PublicRegister/#/publicregister/search/Security

As a matter of priority, please provide the following information:

a) Are night shift staff required to have valid Security Guard Class 1 license (as it used to be the case with previous building managers and caretakers)? To be eligible for this license, one must have a National Police Certificate as well.

b) If so, provide names of SP52948 night shift staff that have valid Security Guard Class 1 or similar license?

c) If the Security Guard Class 1 (or similar) license is not required, please notify all owners in the complex so that a proper review is done why are owners paying such high costs for night security.

d) If Security Guard Class 1, or similar, license is required for night shift work in our complex, then provide details of staff who works this evening in the complex (evidence has been collected on our side). If such person is not licensed (and should be), who approved UNLICENSED STAFF to work today and two times in last two years (also reported by Lot 158 but not responded to or actioned)?

Regards,


-------- Forwarded Message --------
Subject: Security Request: SP52948 Provide details of staff who are licensed to conduct security guard duties in night shift - 3Mar2018
Date: Sat, 3 Mar 2018 22:04:38 +1100

Hi,

For the immediate attention of the Secretary of the SP52948.

a) Maintenance staff failed to sign the document that ensured his staff would not follow, stalk or bully my wife (or members of the family) in any form, as per her recent request.

b) Night shift is one of periods with heightened security-related risks.

We request immediate confirmation of which staff or subcontractors have license to work as security guards in the complex:

Names and license details

Regards,

Lot 158