For around 14 months after I asked this question, you are
still failing to satisfy the requirements as defined
for your job in the SSMA 1996 and your Strata Management
Contract 1999.

For the pending CTTT case SCS 12/5XXXX address these
requests now.

Regards,

On Sun, 2013-03-10 at 20:28 +1100, SP52948 owner wrote:

Hello,

12 months have passed without any action in regards
to the ISP business that benefits the external company.

EC meeting after meeting, the same entries in the minutes
are logged for the owners.

In addition, the Strata Manager falsely claimed to an owner
that access to internet services that Whome provided was free
to owners in the complex. It was a false statement that
fooled the owner until he approached me to explain him the
real story about the SkyNet Global network in the complex.

a) On 28 March 2012, I first raised the request to the
Strata Manager to provide information on the ISP business
running for more than eight years without any documented
benefits to owners. The title of my email was:

INQUIRY TO BE TABLED AT NEXT EC MEETING: Macquarie Gardens
SP52948 SkyNet Global Business on Premises

Back in 2003, when Internet services in the complex were not perfect
(they are still poor, as we have no extra land-line phone connections
and our ADSL2+ throughput is below standards due to incomplete cabling 
between the buildings and the exchange), it was agreed to allow SkyNet
Global to install their services on our premises. In retrospective,
this was a poorly defined agreement.

At the time, the agreement was valid for FIVE years, and the Owners
Corporation was supposed to be paid a fee equal to 5% of the connection
charge to individual owners. There were no renewals of the contract
since 2009.

The response to my official request was never received.

b) Since then, I asked the same questions FIVE more times.
Each time, no reply was received from any member of the
Executive Committee or the Strata Manager. Instead, only
vague and incomplete information is provided in the minutes
of the EC meetings. Majority of owners have no idea what
is really happening with it and how they are personally 
affected.

c) On 27 December 2012, the following request was
sent to the Strata Manager:

REQUEST FOR INFORMATION: SP52948 Decommissioning of SkyNet Global ISP equipment

Again, the response was not received.

d) Here is the summary of what owners received in the minutes of
EC meetings so far. It shows that absolutely no action was
completed by the EC and the Strata Manager on this matter
for 12 months now!

22 August 2012 (mostly repeated my original inquiry, without giving
any credits):
BEGIN QUOTE
The current wireless internet service provider to the OC
has submitted a new agreement. The EC discussed the
'Telecommunications Site Access agreement' from Open Networks
and instructed the MA to review the terms and conditions
of the previous agreement to determine if the payment terms
to the OC have been complied with and determine what changes
are being sought. The EC expressed the view that if there
are no great number of owners using this service (previously
known as 'whome' and because there are now many more
alternative public networks, that unless costs are reimbursed,
the agreement may not be renewed.
END QUOTE

17 October 2012 Annual General Meeting
Not listed on the agenda and not discussed at the meeting.

5 December 2012 (put back on the agenda of the EC meeting
after I caught the Strata Manager removing it from
the "matters arising from the previous meeting"):
 BEGIN QUOTE
 On-site Wireless internet service provider
 The MA is to follow up the matter of rental income payable
 to the OC by Whome, the current provider of wireless internet
 to a very limited number of residents throughout the scheme.
 As many alternative public wireless networks are now available,
 if no rental income has been paid to the OC, the contract
 for the renewal of this service will not be further considered
 by the OC.
 END QUOTE

20 February 2013
 BEGIN QUOTE
 On-site Wireless Internet Service Provider:
 The Strata Manager is to follow this matter up and advise
 the Executive Committee of his findings.
 END QUOTE

e) The delay to deal with it properly adds to our utility expenses
as owners corporation has been paying for the electricity supply for
their equipment for the last eight years (and maybe something else?).
In short, owners are bearing the costs for a third-party running a
commercial business in the complex.

For CTTT case SCS 12/3XXXX and 12/5XXXX, the following was
requested from the EC members and the Strata Manager in
early March 2013:

  1. Confirm, with documentary evidence, on which date their
     equipment was, or will be, uninstalled in the complex.

  2. Confirm, with documentary evidence, that all costs for the
     decommissioning of the ISP services provided by SkyNet Global
     are fully covered by them and that owners corporation carries
     no liabilities in that regard.

  3. Confirm, with documentary evidence, the ISP business that ran
     in the complex for the last eight years did not affect our
     insurance premiums.

  4. Confirm, with documentary evidence, that the owners corporation
     earned income from each registered customer that the SkyNet Global
     was supposed to pass and the amounts earned over the last
     eight years.

  5. Confirm, with documentary evidence, the electrical power rating
     and calculate the usage for the SkyNet Global that the owners
     corporation actually paid for over the last eight years
     (benefiting directly a third-party company).

Thorough updates and completion of this project to remove
the foreign equipment from the complex is required now.