Investigative Journalism and Learning Hub - Economos ignored concerns about SP52948 audit dated 18 October 2018

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From: SP52948 owner
To: George Venardos info@economos.com.au
Subject: INFORMATION regarding Strata Plan SP52948 audit on 18 October 2018
Date: 31/8/19, 5:38 pm
Hi,
Firstly, apologies for the unsolicited email.

It has been generated in earnest effort to find the details of suspected financial mismanagement in strata plan SP52948. These are very serious allegations. We hope Economos can shed some light, namely, if they had knowledge of strata file losses in 2018 and 2019 (brief details below) and if all strata files (including invoices) were made available to your office before AGM 2018 (and 2017 if Economos was involved in that year too).

Economos is encouraged to respond in good faith.

All statements listed below are backed by indisputable evidence.

a) Based on documentary evidence, Economos was engaged to provide audit report for SP52948 through Waratah Strata Management on 18 October 2018.

On the same day, Annual General Meeting was held, without disclosure of the audit to any of 218 owners in the complex.

The audit report for 2017 was never disclosed to owners and not made available, so it is still an open issue who conducted it.

b) Police initiated investigation about what was alleged to be multiple cases of insurance fraud and false statements in Statutory Declaration to Consumer, Trader, and Tenancy Tribunal (CTTT, now NCAT) and District Court in early 2018. Police Event E6580XXXX.

Waratah Strata Management, upon Police request, provided them with the USB key with strata files in March 2018. The USB key had originally been handed over by BCS Strata Management when their contract was terminated on 1 February 2017.

The USB key did not contain any of the crucial files (eight emails listed in Statutory Declaration to CTTT and District Court in 2013/2014) and the Police could not locate them during the initial search.

Waratah Strata Management failed to warn the Police that they had been given the ONLY copy of the USB key. In other words, Waratah Strata Management allegedly never made a copy of it or protected owners corporation financial and other files.

Police somehow "misplaced the USB key" and that makes SP52948 liable for loss of strata records for any period before 1 February 2017.

This information was withheld from owners until 12 March 2019. In period between April 2018 to 12 March 2019 (almost 11 months), Waratah Strata Management did not provide information to owners that the lost USB key allegedly contained all strata files (including financials, emails, legal cases, insurance claims, and invoices) for period up to 1 February 2017.

Lack of proper backups caused loss of all strata files for any period prior to 1 February 2017.

c) At Annual General Meeting in October 2018, Waratah Strata Management was requested to provide the Police with the requested files and also seek those files from Solicitor Adrian Mueller.

Waratah Strata Management removed those Motions from voting, effectively disallowing owners from taking action.

d) On 1 February 2019, Waratah Strata Management was allegedly attacked by ransomware and lost most of SP52948 files (again). This information was only reported to owners on 12 March 2019.

There were three versions of what was lost (one given to owners, one to Fair Trading NSW, and one to a single owner).

e) On 31 May 2019, an owner conducted document search at Waratah Strata Management and found MOST of strata files missing, including almost all invoices and financials. Some of the missing files:
In short, MOST of strata files were missing and repeated requests ignored.

f) In May 2019, Fair Trading NSW finally opened investigation about Waratah Strata Management. This information was withheld from owners.

g) On 14 July 2019, Waratah Strata Management was asked direct questions about data loss and the risks.

They were approached to provide details if ATO was notified about data losses in 2018 and 2019, exact dates when data losses happened, proof if privacy data loses were reported, and so on.

They declined to respond.

h) On 11 August 2019, Waratah Strata Management was asked to disclose information if EC members had been notified about two events for loss of SP52948 strata files in a timely manner.

This time more questions were asked, including, if Economos was notifed about lost USB key at any time before audit in October 2018 or later,  if insurance companies were notified in 2018 and 2019, and much more.

They declined to respond.

Regards,